Risk management - insurance claims
The citizen can file a claim if the council is responsible for causing personal injury or property damage. They must demonstrate that the council was at fault. The citizen has up to 3 years from the date of the incident to pursue a claim for personal injury and 6 years for property damage.
Coventry Direct
Coventry Direct is open 8am – 8pm Monday to Friday, and 9am – 1pm Saturday. Excluding bank holidays.
2nd floor, Spire House, New Union Street, Coventry, CV1 2PW
E-mail: coventrydirect@coventry.gov.uk
Tel: 0500 834 333
Fax: 024 7629 4413