2017 annual canvass

Each year we check that the right people are registered to vote at every address in the city. From 31 July, we will be sending a letter or an email to every household, asking residents to check the information is correct, even if you have recently registered to vote, the house is empty of you have just moved.

We will be sending emails from our electoral.services@coventry.gov.uk email address. This email is not spam and we do need a response.

The quickest and easiest way to confirm your details or let us know about any changes is online. You'll need the security code that is printed on the letter or in the email. When logged in you should let us know whether the information is correct. If it isn't, you can update the information. 

If you don't complete the information promptly, we will send out reminders. If we don't receive a response after sending a number of reminders, we will also carry out a personal visit, to make sure we can get a response.

The information you provide about the residents of your household is the first step in the process and those who are not registered to vote will need to register themselves at www.gov.uk/registertovote or we will send them a form.

You MUST submit a response - Don't delay, respond today!

How will I receive the request?

For the first time this year, some households will be communicated to via email initially before a paper form is sent by post to any non-responding properties. The new process is simple, clearer and faster for responding online.

These will be sent to any registered electors in the household who have previously supplied their email address to the council.

If we do not hold an email address for the household you will receive the request through the post

What will the email look like?

Elections email


Which address will the email come from?

Coventry City Council email address: electoral.services@coventry.gov.uk

How can I respond?

Whether you have received the email or a request through the post the quickest and easiest way to respond is online.

I don't have access to the internet

If you can't go online at home, work or on your phone, you can visit your local library or the Council's Customer Service Centre in the Upper Precinct where internet access is available.

How do I use the online system?

  1. Go to www.coventry.gov.uk/canvass
  2. Enter your postcode and the unique security code from your email or printed on your letter
  3. Check that the information for your property is correct
  4. Confirm your details, or make any changes, and press 'Confirm'.

Where will I find my security code?

Your unique security code can be found in our email to you or will be printed on the letter sent through the post.

Do I list everyone who lives at the property? 

You need to include the name and nationality of everyone aged 16 or over who is resident and eligible to register to vote. If there are no eligible residents, you should state why this is the case.

After logging in I receive a message to state the information has already been supplied.

The email was sent to all residents at the address who have an email address. If you see the message below it means that someone else has logged in and completed the information before you.

Already completed




How do I know who is eligible to vote?

Find out who is eligible to vote.

My son/daughter is living away at university, should I register them here or at home?

Your son/daughter can register at their home address as well as their university address, but must not vote more than once in the same election.  This means they can vote in local elections at both addresses as long as they are in different local government areas, but cannot vote at both addresses in a Parliamentary election.


Electoral Services

Opening hours: Monday - Friday, 9.00am - 5.00pm (excluding bank holidays)

Email: electoral.services@coventry.gov.uk

Tel: 024 7683 3034

Fax: 024 7683 3204

Council House
Earl Street

Is there anything wrong with this page?