Contacts, consultation and feedback

In this area you will find information about contacting us and how you can give us your comments, compliments or complaints.

Phone us

Our Contact Centre is open 8am – 8pm Monday to Friday, and 9am – 1pm Saturday.

General enquiries: 024 7683 3333

Coventry Direct: 0500 834 333
Minicom: 0500 431 143
Emergency out-of-hours number: 024 7683 2222

Press Office

Our Press Office is open 8am - 5.30pm Monday to Thursdays and 8am - 5pm Friday.

Telephone: 024 7683 4848

Emergency out-of-hours telephone: 024 7683 2222
E-mail: communications@coventry.gov.uk

Use our online form

Get in touch using our online form.

Visit us

If you would rather talk to our customer service advisers face-to-face you can join us on our Coventry Direct Express bus. The Coventry Direct Express stops at nine community venues across the city each week.

Write to us

If you need to write to us you can use the address of the service you need to contact, or use the following address:

Coventry City Council

Council House

Earl Street
Coventry
CV1 5RR

A-Z of Council Services

You can download a copy of the A-Z of Council Services below. The A-Z lists our most frequently used services and their contact numbers. It is sent to every household in Coventry with their Council Tax bills.

Housing Enquiries

Whitefriars Housing Group

9 Little Park Street Coventry CV1 2UR
Telephone: 024 7676 7000
Fax: 024 7676 7200
e-mail: info@whitefriarshousing.co.uk

Website: Local housing information

Your feedback

Coventry City Council deals with several hundred thousand enquiries each year. Sometimes you praise us for outstanding service, at other times you tell us if we get it wrong. We are always interested in hearing what you have to say to us. Find out how you can comment on, complain or compliment our services.

Downloadable documents

About PDFs and Accessibility

A-Z of Coventry City Council Services and Council Tax booklet 2009-2010 (PDF) (343 kb)