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Council Tax - general information

Council tax A-Z cover.

Council Tax is a tax set by the council, it helps pay for local services such as education and social services. Each council is responsible for collecting council tax from all households in their area. Our commitment to providing a quality service is detailed in our Council Tax A - Z Booklet (PDF). 

How you can pay your council tax

  • Direct debit - download the direct debit form (PDF).
  • Lump sum payment at the beginning of the financial year.
  • Debit or credit card - you can pay online at our secure payment site, or by using our automated telephone service on 0845 601 8572. Both of these services are available 24 hours a day, seven days a week.
  • Cheque - by post at the address below, at a bank or at our payment counter.
  • Cash - at our payment counter.

Payment counter opening hours

The payment counter in the Council House is open as follows: Mondays, Wednesdays and Thursdays - 9.00am to 4:30pm; Tuesdays 10.00am - 4.30pm and Fridays 9.00am - 4.00pm.

The payment machines in the Council House are available: Monday to Friday - 8:00am to 6:00pm, and Saturday mornings - 8:00am to 12noon.

If your circumstances change:

You can help us by contacting the Council Tax Team them when one or more of the following changes happen:

  • You move house - please complete our Change of Address form  and email it to counciltax@coventry.gov.uk .
  • Direct Debit form (PDF) - fill it in and return it to the address at the foot of the page.
  • Anyone moves into or out of your house.
  • A change happens that may affect your entitlement to a discount, disabled persons relief or an exemption.

Many of the questions you may have about Council Tax will be answered on these web pages. However, if we haven't covered your specific question then please get in touch using the contact details at the bottom of this page

How much will Council Tax cost in 2008/9?

Follow this link to find out Council Tax amounts for 2008 - 2009

Landlord Information

The amount you or your tenant pay depends on which band your property is in and the number of residents who are in that property.  For example, if you have a sole tenant who is liable to pay their own council tax bill, they will be entitled to a single person discount.

In some cases the owner, not the resident will be liable.  These cases include:

  • Houses in multiple occupation
  • Residential nursing or care homes and some hostels
  • Religious communities
  • Property occupied by resident staff to enable them to carry out their duties
  • Property where a minister of religion lives and works Property occupied by asylum seekers

What you need to tell us:

You need to let us know as soon as possible when your tenants change. You can do this by completing the council tax Tenancy Information Form below.

Why is it important to give us this information?

Telling us quickly about tenancy changes allows us to:

  • reduce the amount of correspondence we send to you
  • issue accurate council tax bills more quickly

This should mean less administration and hassle for you.

You can do this by downloading the Tenancy Information Form.

The Council Tax Team:

We administer all aspects of the Council Tax scheme including:

  • Sending out bills.
  • Collecting Council Tax.
  • Recovering unpaid Council Tax quickly where bills are not paid.
  • Making decisions about entitlement to reductions such as discounts, disabled persons relief and exemption.
  • Liaising with the Valuation Office Agency about the valuation of domestic properties.

Contact details

Council Tax Team
Council House
Earl Street
Coventry 
CV1 5RR
e-mail: counciltax@coventry.gov.uk
Fax: 024 7683 3837
Office: 024 7683 1111

Downloadable documents

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