Potholes
A pothole is where the surface of the road has been eroded and a hollow has formed. Potholes can form quickly and are a hazard to the public highway.
What service do we provide?
We investigate all reports of potholes. The severity of the pothole and, therefore, the criteria for attention is determined by the risk it poses to road users. This is difficult to judge since all potholes present some risk.
The factors to be taken into account include:
- size and depth of pothole
- traffic type, speed and volume
- road alignment
- visibility
- the position in relation to road width
We aim to:
- Repair a pothole within one working day
- Carry out inspections every six months on all roads and footways in Coventry and place orders for any necessary repairs.
Please help us by:
- Reporting all potholes
How do I report a pothole?
You can report a pothole online using our pothole reporting form, or by contacting Coventry Direct, using the details at the bottom of the page.
What you need to tell us when reporting a pothole
- Exact location of pothole (Name of street and outside which house number)
Contact details
If you would like to report a pothole or have a comment, compliment or complaint about our services, please contact Coventry Direct:
Telephone: 0500 834 333 - open 8.00am to 8.00pm Monday to Friday and 9.00am to 1.00pm Saturday.Minicom: 0500 431143
E-mail: coventrydirect@coventry.gov.uk or via our online formVisit: Coventry Direct Express bus
Write to:
Council House Reception
Council House, Earl Street,
Coventry, CV1 5RR