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Contact the Council

Council and democracy

Council buildings

View a map of Council buildings

Travel and parking

How to get to Coventry by public or private transport.

Search for services

Use our A-Z to find the service you are looking for.

Contacting Customer Services

Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into "My Account" at the top of the page. 

If your query is not urgent, you may prefer to email .

If you do need to call us, please try to avoid our busiest times of lunchtime and early afternoon.

Customer Services

Open 9.00am–5.00pm Monday to Friday (excluding bank holidays)


Tel: 0500 834 333

Mobile friendly 024 7683 4333
Emergency out-of-hours 024 7683 2222

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