Our terms and conditions

The terms and conditions of use for Coventry City Council's website and subsites.

Privacy notice

This notice explains what we do with any information that you provide us with, or is gathered automatically. We may change this without notice, at any time. Any changes will be shown here and you should therefore revisit this and any other relevant pages, from time to time to see what we do with such information.

Read the full Corporate Privacy Notice.

Use of information

For the prevention and detection of crime we may submit your information to law enforcement or government authorities if so requested by them.

Web statistics

Web statistics about your visit to our site are collected automatically. This information is used to help us follow browsing preferences so that we can regularly improve our website. How we record web statistics.

Location awareness

If your experience would be improved by our website knowing your location, we will ask permission to obtain your current location from your device. This can include coordinates, direction of travel and the time the data was recorded. This location data is not tracked and is used in providing specific service requests.

E-mails / forms

In some areas of the Council website, we may ask you to register your name and e-mail address. We may also collect personal data from you if you complete any forms or if you contact us with comments or specific requests. The personal data collected will only be used for the specified purpose(s),  stated on the form and in accordance with the Data Protection Act 2018. E-mails to councillors are confidential between yourself and your councillor.

If you are using a public computer and do not wish others to be able to go back to view the details you have typed into a form on the web it is advisable to clear the contents of the form and your cache (temporary internet files) before leaving the computer.

Feedback and comments

We welcome your feedback and comments about the City Council and about the city.

Disclaimer

Although we make reasonable efforts to keep the information on this website up-to-date and accurate, we make no representations, warranties or guarantees whether express or implied, that the content on our site is accurate, complete or up-to-date. Coventry City Council, its employees or agents will not be held responsible for any loss, damage or inconvenience caused as a result of reliance on such information.

Links to other websites

Occasionally, links from our site lead to pages maintained by other organisations. These links are provided for your convenience, and do not imply that Coventry City Council endorses or supports those organisations, the information on their pages, or their products or services in any way. These sites are not under the control of Coventry City Council and we are not responsible for their content. We cannot guarantee that these links will work all of the time and we have no control over availability of linked pages. However, if you find a broken link on a page, please use the "Is there anything wrong with this page?" option, available at the foot of each page.

Copyright

Unless otherwise stated, the design and layout and all the material published on this website is the copyright of Coventry City Council.

We authorise you to view and download the material on this website only for your personal, non-commercial use. You must keep any copyright or other notices contained in the original material on any of the material you download. Any use of the material on this website, including distribution, requires express written permission from Coventry City Council.