Complaints - procedure downloads
Documents in PDF format can be read using Adobe Reader. MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.
Available downloads
Adult Social Care complaints and representations
Adult Social Care complaints and representations - annual report
Complaints policy
Complaints policy
Local Government Ombudsman - annual review
The Local Government Ombudsman's Annual Review Coventry City Council for the year ended 31 March 2010