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Telephone issues

We are having intermittent problems with our phone system. Unless your enquiry is urgent, you may want to call us back later or go online to report, apply or pay for services.

Emergency contacts

Regulation of Investigatory Powers Act 2000 (RIPA)

We use RIPA to prevent and detect crime for core functions. For example, enforcement activities undertaken by Trading Standards where an offence may be punishable by a custodial sentence of 6 months or more, or is related to the under age sale of alcohol and tobacco. Any applications to use such powers have to be approved by the Magistrates' Court.

For information on the Council’s use of RIPA please see below:

From 1 April 2014, RIPA statistics are published at:

Information Governance


Tel: 024 7683 3323

PO Box 15
Council House
Earl Street

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