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Computer and WiFi access in libraries

Pages in Computer and WiFi access in libraries

  1. Using computers
  2. Acceptable use policy
  1. WiFi and WiFi printing

Using computers

BBC iPlayer notice

As of 1 September 2016, a change in the law meant that everyone now needs to be covered by a TV Licence to download or watch BBC programmes on demand, including catch-up TV on BBC iPlayer. This could be on any device including TVs, desktop computers, laptops, mobile phones, tablets, games consoles and digital boxes. Coventry Libraries do not have a TV Licence, therefore users will be unable to access BBC iPlayer through the public computers and other devices when connecting through the Libraries wi-fi.

Using a library computer

Library members can use the internet free of charge for up to two hours a day and can have one 15 minute drop-in session. All the computers shut down 15 minutes before the library closes.

Haven't got a Library card? Find out how to join.

Most computers have desktop publishing, word processing, scanning and printing facilities. People's Network PCs provide internet and email access as well as access to Microsoft Office programs.

Under 16s computer use 

A parental consent form must be completed for anyone under 16 to register to use the library computers. Once this is done under 16s just need to show their library card to book a computer to use. Complete the online form to allow use of library computers for under 16s.

Remember: Be safe online.

Printing

Did you know that you are allowed up to three free computer print-outs per day if they are for helping with your homework? Up to two of these can be colour. Also, if we do not have a book for you to borrow, you are allowed to make up to three black and white photocopies from encyclopaedias, our homework collection stock or other reference stock. Extra computer time and photocopies are also available for a small charge.

Saving information 

You can save to the hard drive temporarily or use a USB or CDR. You can buy USBs and CDRs in the library if you don't have one of your own.

Library computers reboot after each use and files saved on the hard drive are deleted. You can save files temporarily on to the hard drive while you are using the computer but files must be saved to a removable disc before your time runs out so the file is not deleted. Library staff cannot recover a file once your computer session has ended. 

Virus checking

All the computers have anti-virus software which is regularly updated. All USBs and CDs will be virus checked before use. 

Booking your session

You can book two free hours a day in only one library. Extra time on the computers can be booked for a small fee with concessions for Passport to Leisure and Learning holders and children. Booking extra time on computers can only be done in person in the library, is subject to availability and must be paid for in advance at the time of booking.

You can also ring your local library to book a session or book when you come into the library on a first come-first serve basis.

Before you book online 

How to book

 You can book your free daily computer session online, up to one week in advance.

To do this you need to have your library card number, which you will find under the barcode and your PIN or you can call in or telephone your local library to check availability.

If you do not have a PIN, staff at your local library will give you one in person, over the phone or by e-mail and you can ask them to change your PIN if you wish.

Remember:

  • your PIN is for your security. Please do not tell it to anyone else, as they will be able to get access to your library details
  • you can book for the next day at the end of your visit.

Be safe and stay SMART online

Internet safety guidance from your library

Surfing the internet can be great fun, but here are some SMART rules that will keep you safe while you surf:

  • Safe - keep safe by being careful not to give out personal information such as your name, e-mail address, home address, phone number or school name to people who you don't trust online. 
  • Meeting - someone you have only been in touch with online can be dangerous. Only do so with your parents' or carers' permission and even then only when they can be present.
  • Accepting - emails, IM messages, or opening files, pictures or texts from people you don't know or trust can lead to problems - they may contain viruses or nasty messages!
  • Reliable - someone online may be lying about who they are, and information you find on the internet may not be reliable
  • Tell - your parent, carer or a trusted adult if someone or something makes you feel uncomfortable or worried. You can report online abuse to the Police at: http://www.thinkuknow.co.uk/

Internet safety websites

Here are some useful websites with information on internet safety for children and adults:

  • Think U Know is aimed at children aged 5 and above as well as parents and teachers - it covers texting and online activities. From the Police Child Exploitation and Online Protection Centre.
  • BBC Online Safety aims to help you use the internet in a safe way. It links to sites that are kept up to date with useful information, along with explanations and helpful hints for you and your family to get the most out of the internet.
  • Get Safe Online is a Government-backed internet safety website with comprehensive links to others.
  • Internet Matters is a campaign by the UK's four biggest internet service providers to promote awareness of internet safety with links on how to set up the parental controls for every device a child could access the internet on in your home.
  • Parent info is a website full of parental guides on setting safety and privacy settings for social media appsYoutubePokemon GO and more.

Worried or upset?

If something that has happened to you on the internet has upset you, you can call Childline's free 24-hour helpline on 0800 1111 or visit the website: http://www.childline.org.uk/

Please note: We are not responsible for the content of other organisations' websites.

Download the Smart for kids poster.

Official NSPCC guides

Digital copies of A parents guide to being share aware and Your child's online world are also available to download.

Aid for visually impaired

Software and equipment designed to assist users with a visual impairment when using a public computer can be found at the following libraries:

Please contact the above libraries for more information.

Computer and internet access

Library members can use the internet free of charge for up to two hours a day and can have one 15 minute drop-in session. Scanning, printing, photocopying and faxing facilities are also available. There are no charges for these services for those with a registered visual impairment.

WiFi

All Coventry Libraries have free unlimited WiFi access.

Printing kiosk at Central Library

From Wednesday 23 August 2017

Using the new printing kiosk at Central Library you can now:

  • Select, send and pay for your print outs
  • Book a computer
  • Check a computers availability

Printing Fees

  • Black and white: 25p, per page
  • Colour: £1.00, per page

Coin payments only

Coins accepted: 5p, 10p, 20p, 50p, £1, £2

Central Library

Email: Central.library@coventry.gov.uk

Tel: 024 7683 2314

Fax: 024 7622 0465

Central Library
Smithford Way
Coventry
CV1 1FY

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