Calculate and claim Housing Benefit and Council Tax Support

Housing Benefit and Council Tax Support is a Government scheme designed to help people on low incomes pay their rent and Council Tax.

Housing Benefit and Council Tax Support are means-tested benefits. The amount you receive can depend on:

  • your income;
  • your savings;
  • the size of the property, the amount of your rent; and
  • who else lives with you

Once you have completed an online claim form you will be given an evidence checklist which lists documents we need to assess your claim.

You can e-mail the evidence required to quoting your reference number in the subject heading, or you can make a New Claim appointment  so you can hand in your documents.

How do I book an appointment?

We now operate an appointment only service in the housing centre which means that you will no longer be able to come in to the centre and be seen immediately by an officer to help you with your claim. You  will need to book an appointment.  This can be done by phoning 024 7683 1800 and selecting option 1. Alternatively you can come in to our reception in the housing centre to book your appointment.  

Online calculator and claim

The first part is the online calculator; answer questions accurately to check your entitlement. Then proceed to the online claim form. 

Start a new calculation/claim

Return to a calculation/claim you have saved

Signed authority from Chief Executive for Coventry City Council to use electronic facilities for Benefit Claims.


If you have difficulty completing an online claim, please contact us.

Benefits service - by appointment only

Spire House, New Union Street, Coventry, CV1 2PW


Tel: 024 7683 1800