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Taxi Licensing privacy notice

This Privacy Notice explains how Coventry City Council's Taxi Licensing Office will collect, use and share your personal information. 

What information we collect about you

We collect the following information when you complete our forms as part of a taxi licence application or from third parties.

  • Name, contact details, national insurance number 
  • Vehicle details including past history of purchase 
  • Medical details  
  • Criminal record details  
  • Immigration status and duration in and out of the UK  
  • Right to work details 
  • Photograph and date of birth 
  • Past address and taxi trade history 
  • Information about your health from your GP 
  • Driving licence details 
  • Reference details 
  • Name of drivers authorised to drive a licensed vehicle 
  • Private hire business details including staff details 
  • Driver, vehicle and operator insurance details  
  • Driver, wheelchair and driver training day test results and  
  • Complaints history including committee and court reports 

Why we need information about you 

We process personal data because it is necessary to comply with our legal obligations. The laws include: 

  • Local Government (Miscellaneous) Provisions Act 1976 
  • Town Police Clauses Act 1847 & 1889 
  • Transport Act 1985, 1991  
  • Equality Act 2010  
  • Criminal Justice & Public Order Act 1994  
  • Immigration Act 2016 
  • Deregulation Act 2015  

We collect the information so that we can:

  • Process your request for a hackney carriage/private hire driver’s licence, private hire operator licence or a hackney carriage or private hire vehicle licence 
  • Make sure you are ‘fit and proper’ to hold a licence 
  • Make sure the public is safe 
  • Protect public funds 

Who we share data with  

 Your personal information can be shared with  

  • Other local authorities,  
  • Enforcement organisations including but not limited to the police, 
  • Insurance companies,  
  • Legal/medical practitioners who work in connection with legal/medical proceedings or enquiries if there are reasonable grounds to suspect that you are acting in a criminal or fraudulent way or bring into question the safety and/or protection of the public.  
  • The Cabinet Office (who are a government department) - for the purposes of a data matching exercise called the National Fraud Initiative. The purpose of the exercise is to detect fraud and error. The Council is legally required to participate in this exercise.  More information on the National Fraud Initiative can be found here.

Private hire operator details including name, business address and telephone number, start and end date of their licence, licence number will be published on Coventry City Council's website. 

How long we keep your information for 

We only keep information for as long as we need it for the purposes for which it was processed. Your information will be kept for 7 years.

Your rights 

You have the right to: 

1.    Ask for a copy of information held about you 

2.    Correct any wrong information about you 

3.    Have information that is not needed erased 

4.    Restrict, in some cases, how we use your information 

5.    Complain to the Information Commissioner’s Office  

 

To exercise any of these rights please contact:  

Taxi Licensing Office 

Whitley Depot 

London Road 

Coventry, CV3 4AR 

Email. taxi.licensing@coventry.gov.uk 

Phone. 024 7683 2183 

Complaints 

You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made. You can do this by contacting the Data Protection Officer (DPO) at  DPOTeam@coventry.gov.uk

If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioners Office at: 

The Information Commissioners Office,  

Wycliffe House,  

Water Lane, 

Wilmslow, 

Cheshire, 

SK9 5AF 

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