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Taxi Licensing - Information for Passengers and General Public

Pages in Taxi Licensing - Information for Passengers and General Public

  1. Public and passengers
  2. Complaints procedure for members of the public
  3. Hackney Carriage fares
  1. Disabled passengers
  2. Taxi licensing legislation

Public and passengers

Hackney Carriages can be flagged down and stopped by waving at them in the streets if their "for hire" light is on. Hackney Carriages can also be found at the various taxi ranks in Coventry. If you telephone a Private Hire Operator for a taxi then unless you specify whether you require a specific vehicle then either a hackney carriage (London estate or people carrier) may arrive.

Coventry City Council provides taxi ranks and taxi feeder lanes in Coventry. These can only be used by Coventry licensed Hackney Carriage Vehicles.

N.B. Please be aware that virtually all drivers are self-employed and if they use a Private Hire Operator or Hackney Carriage call centre for receiving bookings then this does not mean that they are employed by the operator or call centre.

Hackney Carriage Vehicles

It is mandatory for Hackney Carriages to use a meter when a journey is within Coventry and cannot charge more than the meter indicates at the journey's destination.

This meter works on both distance and time. Therefore if there is slow-moving traffic the price may be higher than if the traffic is light. If the journey is going outside the boundaries of Coventry then the driver can refuse to take the customer or agree a price with the customer, however this amount has to be agreed before the journey commences (in this instance it is not mandatory to use the meter).

Private Hire Vehicles

Saloons, estates or people carriers are examples of private hire vehicles. There is no mandatory requirement for these vehicles to carry and use a meter whether the journey is inside or outside the city boundaries. However, some Private Hire Vehicles do carry a meter for the customer's benefit. The price of the journey is agreed between the driver and the passenger, however this must be agreed before the journey starts.

Private Hire Operators

Private Hire Operators (PHO’s) are companies who despatch private hire vehicles for pre-booked journeys.  Some Private Hire Operators may also despatch hackney carriage vehicles which may or may not be licensed by Coventry City Council.  Depending on which vehicle you prefer please ensure at the time of booking that this is specified.  Coventry licensed Private Hire Operators are as follows;

Licence No Name of PHO Licence Start Date Licence Expiry Date Address of Private Hire Operator Telephone Number
PO0027 Lewis Taxis (Cov) Ltd 16/02/2017 15/02/2022 334 Foleshill Road, Coventry, CV6 5AJ 024 7666 6666
PO0021 Sky Taxis Midlands Ltd 16/05/2016 15/05/2021 1 Swanswell Street, Coventry, CV11 5FZ 024 7622 2222
PO0009 Regency Cars 06/02/2016 05/02/2021 63 Brookvale Avenue, Coventry, CV3 2DG 024 7645 8322
PO0028 Central Taxis (Warks) Ltd 25/05/2017 24/05/2022 108 Far Gosford Street, Coventry, CV1 5DL 024 7633 333
PO0014 Trish Taxis 17/12/2015 16/12/2020 Unit 9 Cash's Business Centre, Cash's Lane, Coventry, CV1 4EY 024 7626 6666
PO0001 Wayne Docking Taxis 18/03/2016 17/03/2021 140 Radford Road, Coventry, CV6 3BP 024 7660 1752
PO0018 Allens Taxis 25/04/2018 24/04/2023 12a Britannia Street, Coventry, CV2 4FS 024 7655 5555
PO0019 Runway Cars 11/05/2016 10/05/2021 5 Mossdale Close, Coventry, CV6 3HG 024 7659 0336
PO0026 Yellow Taxis Coventry Ltd 12/01/2017 11/01/2022 149a Far Gosford Street, Coventry, CV1 5DU 024 7610 0100
PO0023 Malik Taxis 29/01/2016 28/01/2021 4 Botoner Road, Coventry, CV1 2DA 024 7663 0414
PO0025 Trinity Street Taxis Ltd 14/04/2016 13/04/2021 Hampton Hall, 157 Warwick Road, Coventry, CV3 6AY 025 7699 9999
PO0029 Deens Travel Ltd 02/06/2017 01/06/2022 135 Dubar Avenue, Coventry, Cv6 5LZ 07896 411 001
PO0012 Q Cars Coventry 26/08/2016 25/08/2021 162 Belgrave Road, Coventry, CV2 5BH 024 7626 6666
PO0015 Hamza Cars 28/09/2017 27/09/2022 9-13 Holbrook Lane, Coventry, CV6 4AD 07855 131 434
PA0017 CJ Kelly 06/02/2018 05/02/2023 24 Hockley Lane, Coventry, CV5 7FR 024 7647 4784
PO0024 Troy Port Transfer 11/05/2018 10/05/2023 11a Hillmorton Road, Coventry, Cv2 1FY 024 7672 0742
PO0006 ecars 09/01/2019 08/01/2024 14 Forward House, Birmingham, B26 3QT Google Play App or
Apple App Store

Numbers of hackney carriage drivers, private hire drivers, hackney carriage vehicles, private hire vehicles and private hire operators on a monthly basis from 1997 to date.

Taxi licensing office

Email: taxi.licensing@coventry.gov.uk

Tel: 024 7683 2183

Fax: 024 7683 2735

Whitley Depot
259 London Road
Coventry
CV3 4AR

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