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Taxi licensing - passengers and general public

Pages in Taxi licensing - passengers and general public

  1. Public and passengers
  2. Complaints procedure for members of the public
  3. Hackney Carriage fares
  1. Disabled passengers
  2. Taxi licensing legislation

Public and passengers

Hackney Carriages can be flagged down and stopped by waving at them in the streets if their "for hire" light is on. Hackney Carriages can also be found at the various taxi ranks in Coventry. If you telephone a Private Hire Operator for a taxi then unless you specify whether you require a specific vehicle then either a hackney carriage (London style black cab) or a private hire vehicle (saloon, estate or people carrier) may arrive.

Coventry City Council provides taxi ranks and taxi feeder lanes in Coventry. These can only be used by Coventry licensed Hackney Carriage Vehicles.

N.B. Please be aware that virtually all drivers are self-employed and if they use a Private Hire Operator or Hackney Carriage call centre for receiving bookings then this does not mean that they are employed by the operator or call centre.

Hackney Carriage Vehicles

It is mandatory for Hackney Carriages to use a meter when a journey is within Coventry and cannot charge more than the meter indicates at the journey's destination.

This meter works on both distance and time. Therefore if there is slow-moving traffic the price may be higher than if the traffic is light. If the journey is going outside the boundaries of Coventry then the driver can refuse to take the customer or agree a price with the customer, however this amount has to be agreed before the journey commences (in this instance it is not mandatory to use the meter).

Private Hire Vehicles

Saloons, estates or people carriers are examples of private hire vehicles. There is no mandatory requirement for these vehicles to carry and use a meter whether the journey is inside or outside the city boundaries. However, some Private Hire Vehicles do carry a meter for the customer's benefit. The price of the journey is agreed between the driver and the passenger, however this must be agreed before the journey starts.

Private Hire Operators

Private Hire Operators are companies who despatch private hire vehicles for pre-booked journeys. Some Private Hire Operators may also despatch hackney carriage vehicles which may or may not be licensed by Coventry City Council. Depending on which vehicle you prefer please ensure at the time of booking that this is specified. Coventry licensed Private Hire Operators are as follows;

Licence No

Name of PHO

Licence Start Date

Licence Expiry Date

Address of Private Hire Operator

Telephone Number

PO0005

Silver Lady

28/11/2015

27/11/2020

90 Armorial Road, Coventry, CV3 6GJ

024 7641 3300

PO0007

Swift Cabs

24/02/2012

23/02/2017

Unit 1 Harnall Lane Industrial Estate, Coventry, CV1 5AE

024 7626 7272

PO0021

Sky Taxis - Transport Ltd

16/05/2015

15/05/2016

1 Swanswell Street, Coventry, CV1 5FZ

024 7622 2222

PO0009

Regency Cars

06/02/2016

05/02/2021

63 Brookvale Avenue, Coventry, CV3 2DG

024 7645 8322

PO00010

Central Taxis

12/09/2014

11/09/2019

108 Far Gosford Street, Coventry, CV1 5DL

024 7633 3333

PO0011

Coventry Private Hire

30/07/2015

29/07/2016

15 Holmcroft, Coventry, CV2 2NL

07854 599 998

PO0012

Q Cars Coventry

26/08/2015

25/08/2016

48 Anchorway Road, Green Lane, Coventry, CV3 6JJ

024 7663 9600

PO0014

Trish Taxis

17/12/2015

16/12/2020

Unit 9 Cash's Business Centre, Cash's Lane, Coventry, CV1 4EY

024 7626 6666

PO0001

Wayne Docking Taxis

18/03/2016

17/03/2021

140 Radford Road, Coventry, CV6 3BP

024 7660 1752

PO0018

Allens Taxis

25/04/2013

24/04/2018

12a Britannia Street, Coventry, CV2 4FS

024 7655 5555

PO0019

Runway Cars

11/05/2016

10/05/2021

5 Mossdale Close, Coventry, CV6 3HG

024 7659 0336

PO0003

Yellow Taxi Coventry Ltd

10/12/2015

09/12/2020

149a Far Gosford Street, Coventry, CV1 5DU

024 7610 0100

PO0023

Malik Taxis Ltd

29/01/2016

28/01/2021

4 Botoner Road, Coventry, CV1 2DA

024 7663 0414

PO0025

Trinity Street Taxis Ltd

14/04/2016

13/04/2021

Hampton Hall, 157 Warwick Road, Coventry, CV3 6AY

024 7699 9999

Numbers of licensed drivers, vehicle proprietors and operators

Numbers of hackney carriage drivers, private hire drivers, hackney carriage vehicles, private hire vehicles and private hire operators on a monthly basis from 1997 to date.

Taxi licensing office

Email: taxi.licensing@coventry.gov.uk

Tel: 024 7683 2183

Fax: 024 7683 2735

Whitley Depot
259 London Road
Coventry
CV3 4AR

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