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Essential maintenance work - Sunday 4 December

We will be working on our online systems on Sunday 4 December so you may experience disruption between 10.00am and 12noon. We apologise for any inconvenience this may cause.

Underage sales

Some products can only be sold to persons of a certain age. This means they are "age restricted" and should not be sold to underage persons. This helps to prevent anti-social behaviour, reduces risks to health and improves the safety of the community. We work with the police to combat the illegal sale of age restricted products (such as alcohol, tobacco and knives) to young people.

We work with the police and other agencies to monitor the type of products being sold and to come up with ways of dealing with problem traders.

We carry out targeted test purchasing exercises to check that businesses are obeying the law. Young people under the permitted age are sent into shops to ask for an age-restricted item. This method tests the procedures that traders have in place and helps us pinpoint problems and take  action to put things right. 

Trading standards - consumers

(via Citizen's Advice consumer helpline)

Email: tradingstandards@coventry.gov.uk

Tel: 03454 040506

Visit: http://www.coventry.gov.uk/tradingstandardsteam

Telephone lines open Monday to Friday
9am to 5pm (except bank holidays)
Calls to the helpline cost up to 9p per minute
from a landline. If you're calling from a mobile,
it'll cost between 3p and 40p per minute - if you
have inclusive minutes
it's the same as calling a
landline.

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