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Customer Services email issues

We are now receiving Customer Services emails again. If you sent us an email between 12 August and 8 September and have not received a response, please complete an online form so we can help you.

View our online forms

Adopting a stepchild


You are part of a stepfamily if you or your partner has a child by a previous relationship who lives with you.  If you are a stepfamily you may be thinking about how you can simplify the legal rights and responsibilities you both have for the children in your family. 

There are a number of ways you can do this.  This page outlines the options available to you and the process for making an adoption order, if you decide that this is right for your stepfamily.

Family Placement Service

Open 9.00am–5.00pm Monday to Friday (excluding bank holidays)


Tel: 024 7683 2828


Civic Centre 1
Little Park Street

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