Comments, compliments and complaints

Who else can I complain to?

If you are unhappy with the way we have dealt with your complaint you can complain to the Local Government Ombudsman by telephoning the Local Government Ombudsman Advice Team on the number below. 

The Local Government Ombudsman is independent and can investigate complaints about most council matters.

The Local Government Ombudsman has a leaflet called "Complaint about the Council? How to Complain to the Local Government Ombudsman." You can get a copy by telephoning or writing to the Ombudsman, or you can download it from the Ombudsman's website at www.lgo.org.uk

 

In this section:

  1. Speak up we're listening
  2. Making your comment, compliment or complaint
  3. Our service standards
  4. What if I need help?
  5. Who else can I complain to? (current page)

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Comments, compliments and complaints - general

Council House, Earl Street, Coventry, CV1 5RR

Tel: 0800 269851

Visit: http://www.coventry.gov.uk/form_speakup

Local Government Ombudsman

(Monday - Friday 8.30am to 5.00pm)

PO Box 4771, Coventry, CV4 0EH

E-mail:

Tel: 0300 061 0614

Fax: 024 7682 0001