Our bin crews will out on Saturday 16 December catching up on missed collections from this week. Thank you for your patience.
We can pay Housing Benefit and/or Council Tax Support from an earlier date if you have good cause for not claiming sooner. The maximum that can be agreed for working age customers is 1 month for Housing Benefit and 6 months for Council Tax Support prior to the date backdating is requested.
This is not an automatic entitlement and will depend on your reasons for making a late claim.
If you are of pensionable age your claim will be automatically considered for backdating for up to 3 months before you claimed - you will not need to request this.
If you have not yet made a claim there is a section on the online claim form where you can request backdating.
If you have already claimed and now want to apply for backdating you can download a backdating form.