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How to pay your Council tax bill

You can pay by the following methods. Your payments must be received by the due dates on your bill to avoid recovery action starting.

Pay by Direct Debit

You can sign up to pay your Council Tax bill by direct debit online. You will need your Council Tax customer reference number, your bank's sort code and your bank account number.

Pay online

We accept all major credit/debit cards except for American Express and Diners cards. You can make a payment by using our 24 hour Secure Internet Payment Site*, hosted by Capita Business services.

* The internet payments system will be closed 4pm - 4.15pm Monday to Friday.

What do I do if I have a problem or query?

If you have any problems/queries about the secure internet payments system you can contact us on 024 7683 3892 or by e-mail at:

Pay by our 24 hour automated telephone line

Telephone 0845 601 8572. You will need your Council Tax customer reference number.  If you do not have this, then please contact the Council Tax team.

Pay in person

  • Pay by automated machine in the Council House. Our payment machines do not give change, but any overpayments will be deducted from your next payment.

Council tax

Monday to Friday: 9.00am - 5.00pm.


Tel: 024 7683 1111

Council House
Earl Street

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