Council Tax - discounts
What can I do if the council refuse to award me a discount?
If you disagree with the council's decision not to award you a discount you can appeal against the decision. The first stage of the appeal process requires you to write to the council giving the reasons why you think the decision is wrong.
The information you provide should include:
- your name and the property the appeal relates to and
- details about the decision you are unhappy with and why you are unhappy with it.
Please send your appeal to the address at the right of this page.
The council has two months to make a decision about your appeal. If you still disagree with our decision, or if we have not responded within two months, you can appeal to a Valuation Tribunal.
Monday, Wednesday and Thursday: 9.00am - 4.30pm, Tuesday: 10am - 4.30pm and Friday: 9.00am - 4.00pm
Tel: 024 7683 1111