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Customer Services email issues

We are now receiving Customer Services emails again. If you sent us an email between 12 August and 8 September and have not received a response, please complete an online form so we can help you.

View our online forms

Environment and waste

Rubbish and recycling

Your rubbish collection service and household bin collection days.

Pollution

Types of pollution and how to report it.

Animals and pests

Lost dogs, stray dogs and pest control information

Home energy and warmth

Making your building energy efficient and other climate change information.

Water management and flooding

Report flooding, see flood maps and the flood risk management strategy.

Nature and conservation

Information about woodland and conservation.

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