We are committed to the principles of good enforcement and continually try to improve our standards. All enforcement action will follow the Local Authority Enforcement Concordat, which we have formally adopted.

The public safety and housing enforcement policy gives advice on the principles and processes that will apply when enforcement action is taken.

The HMO licensing policy gives advice on the two types of licensing schemes that are in place in Coventry.

We are committed to the principles of good enforcement and continually try to improve our standards. This policy is subject to regular review.

Customer Services

Open 9am–5pm Monday to Friday (excluding bank holidays). If you do need to call us, please try to avoid our busiest times of lunchtime and early afternoon. Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into My Account.

Telephone: 08085 834333

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Complete the Regulatory Services customer feedback