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Coventry hosts national welfare agencies event

Published Friday, 01 December 2017

Agencies across the country are meeting in Coventry today to look at a wide variety of issues affecting people on a low income, struggling with debts and coping with welfare benefit changes.

Conference speakers

For example, Universal Credit is being introduced across the country and provides support to people who are either on a low income or out of work. 

New claimants will receive one monthly payment, in arrears, replacing one or more of six means-tested benefits. 

In Coventry agencies have produced a video to help raise awareness of Universal Credit. 

The new benefit payment will be introduced gradually in Coventry from July 2018. 

Alan Markey, from Coventry Independent Advice Services, also Chair of The National Association of Welfare Rights Advisers, said: “We are really pleased to be hosting this national conference for the National Association of Welfare Rights Advisers in Coventry.  

"It’s a great opportunity to bring together welfare advisors, such as various charities, CAB's and local authority staff from across the UK. 

"In Coventry we have a group of agencies to ensure that people understand the new Universal Credit system and to overcome challenges currently being experienced in other areas of the country". 

Cllr Linda Bigham, Coventry City Council Cabinet Member for Community Development, added: “It’s really good news that Coventry is hosting so many advice agencies from across the country.  

"It’s important that people with a disability or on a low income have the right advice. There are many issues affecting our most vulnerable residents. For example, we know that there have been delays in Universal Credit payments, and we need to help prevent tenants falling into debt.” 

Coventry Citizens Advice, Coventry City Council, Coventry Law Centre, Whitefriars Housing and Coventry Independent Advice Service are some of the organisations who can provide advice and support as Universal Credit is introduced in the city. 

To see a video and find out more information about the work of advice agencies in Coventry please visit 

Pictured left to right: Dr Michael Orton, Warwick Insitute for Employment Research, Sue Royston Citizens Advice on Universal Credit and disability, Councillor Linda Bigham and Alan Markey. 

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