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West Midlands Police have launched a brand new live chat service on their website.

Published Tuesday, 16 October 2018

Live chat gives you the power to report all non-emergency crime online and speak to an adviser anytime between 8am - midnight (Monday - Sunday).

WMP chat service

Using our online services you can now:

  • Search for advice tailored to any situation you might be facing using the search bar. 
  • Get help by talking to an adviser on live chat between 8am-midnight.
  • Report non-emergency crime online using live chat. 
  • Track the progress of your case.

You can also self-report burglary, theft, robbery and criminal damage. We encourage you to use this service if it is not a 999 emergency. Your case will be receive the same level of service as if you were to phone West Midlands Police.


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