The aim of the Youth Offending Service is to prevent re-offending (and, for those young people on Out of Court Disposals, their entry into the Criminal Justice System).
Coventry Youth Offending Service (CYOS) is a multi-agency service, comprising staff from Education, Social Care, Health, Probation and the Police. Partner agencies include Coventry, Solihull & Warwickshire Partnership (CSWP), Compass (Young Peoples’ Alcohol & Substance Misuse Service) etc.
When a young person becomes known to CYOS, a full assessment is conducted. This includes an educational report and any SEN needs they may have. This is to ensure that interventions can be delivered appropriately and meet individual need. All young people receive a general health assessment.
National Standards set by the Youth Justice Board dictate timescales within which young people must be seen and frequency of contact. As a result, there are no waiting lists; young people are immediately allocated a case manager.
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The YOS is a citywide service based in Broadgate House.
CYOS is not an open access service, it is for young people (and their parent carers) aged 10 – 17 years of age (plus some 18 year olds, dependant upon Order, vulnerabilities etc.), who have received either an Out of Court Disposal or a Court Order.
YOS also works with victims of offending behaviour. This work can involve mediation, direct reparation, receiving letters of apology etc.
YOS cannot take individual referrals.
There are two access routes into our service:
Any victim of a youth crime is also eligible to receive services.
It is important to help young people access facilities to integrate them into their communities such as Youth Clubs, sports clubs, specialist support groups (e.g. Young carers) etc.
YOS will contact parent/carers as soon as a young person becomes known to the service. Involvement would be encouraged at each stage of the Order; from the Initial assessment and Intervention Plan, review meetings, through to the end of order meeting.
At the start and end of their Orders, young people complete a ‘What Do You Think’ questionnaire. There is also one for parents/carers. Information from these must be considered and included in the young person’s intervention plan.
Where engagement is an issue, young people and parents/carers are invited to an engagement panel to seek how the service may best respond to support engagement.
Young people are asked to complete evaluation forms at the end of sessions so that the service can continually review what and how sessions are delivered. End of Order evaluations are also obtained from young people and parent/carers.
YOS uses Youth Service staff to conduct quarterly evaluation sessions with young people. Where necessary, we use interpreters in sessions to aid the understanding of either/or young people and parent/carers. We also use signers. We are able to have sessions and information leaflets translated where necessary. We have also used translation cards of key words/phrases.
The service has a hearing loop which can be used as required. We will use appropriately coloured paper/print for those who have Dyslexia. Communication with young people and parents/carers can include letters, phone-calls, email or text.
Training sessions are delivered to all staff on the new SEND legislative changes and processes.
Staff training around SEND areas of need will be given to all staff including how to access referral pathways to specialist areas.