Coventry City Council Complies with the Data Protection Act and the GDPR and is registered with the Information Commissioners Office (ICO) as a Data Controller. This Privacy Notice explains how personal information collected by the SEND Information Advice and Support Service (SEND IASS) is going to be used, what for, who it will be shared with and why.
We collect and hold personal information relating to children, young people and/or their parent/carers who have requested support from the service.
We use this information to:
We process personal data because it is necessary to comply with our legal obligations under a “public task” – providing information, advice and support to children young people and parents as required by the Children and Families Act 2014.
Any data that is collected by the SEND IASS is accessible only to SEND IASS staff and is not shared with any other organisations or services, unless strictly requested by the service user. Any such request would be recorded with the method of receipt and the date – any such permission can be retracted by a service user at a later date.
In accordance with Article 5 of the GDPR and Data Protection Principles, personal data we collect will be adequate, relevant, (only what is needed for the purpose stated above) and held for no longer than is needed for the purposes for which it was processed. For the SEND IASS this would be 2 years from the last contact with a service user.
You have the right to:
To exercise any of these rights please contact the SEND Information Advice and Support Service, or email email@example.com.
Where personal data is processed on the basis of consent, you will have the right to withdraw that consent. However Coventry City Council process personal data that it is necessary to do so in order to comply with our legal obligations and to enable us to perform tasks carried out in the public interest.
You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances you can contact the Data Protection Team (DPO) and request a review of the decision. DPOTeam@coventry.gov.uk
If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioners Office at:
The Information Commissioners Office