Coventry Benefits Advice Line

Coventry Benefits Advice Line is a telephone advice and information service provided by Coventry City Council.

The service is:

  • Free
  • Independent
  • Confidential
  • Staffed by experienced welfare benefits advisers

We provide a friendly, supportive service to all our customers.

We can provide help and information about all welfare benefits, including:

  • Income Support
  • Jobseekers Allowance
  • Incapacity Benefit
  • Housing Benefit
  • Council Tax Support
  • Disability Living Allowance
  • Attendance Allowance
  • Tax Credits
  • Health Benefits
  • Pension Credit
  • Employment and Support Allowance
  • Carers' Allowance
  • Personal Independence Payment
  • Universal Credit

Support and advice agencies

Coventry Citizens Advice

Free service offering debt advice and other advice services.

HM Revenue & Customs

For information about tax credits, child trust fund and tax issues.


For mental health awareness and information.

The Pension Service

Advice and information for anyone aged over 60, or approaching retirement.

Coventry Law Centre

Coventry Law Centre is a charity offering free legal advice and representation to people living in Coventry. It specialises in immigration advice, benefit appeal tribunals and employment and discrimination advice. 

Advice Services Coventry

A directory of advice services in Coventry specialising in benefits appeals and can also represent you at tribunal.

Coventry Age UK

An advice service for people aged over 50.

Coventry Independent Advice Service

A charity offering free advice, information and support to all Coventry residents. 

Benefits Advice Line

Address: Floor 1
Customer Service Centre
Broadgate House

Telephone: 024 7683 2000