What is a MASH?

Multi Agency Safeguarding Hub (MASH) logo

The Multi Agency Safeguarding Hub (MASH) brings key professionals together to facilitate early, better quality information sharing, analysis and decision-making, to safeguard vulnerable children and young people more effectively.

Staff from across health, social care, the police, education, probation are based in the MASH at any one time at its base in Broadgate House in the city centre.

The MASH provides timely access to a range of partner agency information which builds a picture and enables us to understand the level of risk.

Information from different agencies is collated within the MASH, and used to decide what action to take. As a result, the agencies are able to act quickly in a co-ordinated and consistent way, ensuring that children are kept safe.

For those concerns that meet the threshold for Social Care involvement, representatives from the different agencies in the MASH and outside collate information from their respective sources to build up a picture of the circumstances of the case and the associated risks to the child.

As a result, better decisions are made about what action to take and support will be targeted on the most urgent cases. Feedback is also given to professionals reporting concerns.

MASH postal address

Multi Agency Safeguarding Hub

Address: Floor 4
1-3 Lythalls Lane Industrial Estate
Coventry
CV6 6FL

Telephone: 024 7678 8555

MASH for visiting service users

Multi Agency Safeguarding Hub

Address: Multi-Agency Safeguarding Hub
Coventry City Council Customer Service Centre
3 Upper Precinct
Broadgate
Coventry
CV1 1FS

Telephone: 024 7678 8555