Bin lorry driver strike action

Bin lorry drivers are on strike over a number of days. We apologise but this is out of our control. We are continuing to try and find a resolution that will get drivers back on the streets.

Read the latest update

Contact the Council

Council and democracy

Christmas opening times

9am – 5pm on 29, 30 and 31 December for community and COVID-19 support queries and death registrations only. 

COVID-19 (Coronavirus)

Our Customer Services team are currently experience a high volume of calls, which are causing long waiting times. Where possible, please use our online service to make a payment by debit or credit card which will be quicker and easier.

Search for services

Use our A-Z to find the service you are looking for.

Comment, compliment or complaint

Make a comment, compliment or complaint about Council services or elected members. 

Council buildings

Addresses and locations of our Council offices and the services available from each building.

Travel and parking

How to get to Coventry by public or private transport.

Out of hours emergency

Contact us in an emergency.

Customer satisfaction survey

We are continuously looking to improve our services and your feedback really matters to us. Take part in our 3 minute survey. 


Find and contact your local Ward Councillor.

Social media

Follow us on and contact us through social media.

Customer Services privacy notice

How we use your data.

Contacting Customer Services

Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into My Account.

Find out about our Customer Service Centre.

Customer Services - general enquiries

Open 9am–5pm Monday to Friday (excluding bank holidays)

Tel: 08085 834333


If you do need to call us,
please try to avoid our busiest times
of lunchtime and early afternoon.

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