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COVID-19 (Coronavirus)

This is affecting us all at work and at home. We’re working hard to keep services running and will focus our efforts on the most critical elements. In doing so disruption to many services is likely.

Read our latest update

COVID-19 (Coronavirus)

Community support and facilities

We are leading work to co-ordinate and develop work that is happening around the city in the community to help neighbourhoods during the current coronavirus outbreak.

You will have no doubt seen the offers of help that have been pouring in on social media with concerns for the vulnerable and elderly, who are at a greater risk of serious illness from COVID-19.

We want to say thank you and help spread the word about the amazing support that is available across Coventry from our community champions who have been offering to pick up shopping or medication, to being at the end of the phone for a chat for those who are feeling lonely, and lots more.

Find support services

This map is a resource and tool for organisations and individuals supporting the Coventry citywide response. Please note due to the Coronavirus situation some of the services shown on the map may be closed. Please contact them directly to check.

Do you know of a local Community Support Group that could be added to the map above? Let us know using our online submission form or contact us at communityresilience@coventry.gov.uk with details.

Ensuring people stay safe

If you are volunteering to help someone, you should take steps to make sure you don't contribute to the spread of coronavirus. These include:

  • If you feel at all unwell, do not volunteer to help others who are self-isolating;
  • Wash your hands regularly, especially before and after you deliver any items to a person in isolation;
  • If you make a delivery, stay two meters away from the person who is in isolation at all times. Place the items outside their door and then step away;
  • Be careful about how you share personal information about yourself and other people. Avoid sharing your or a vulnerable person's address and other contact information in public groups or documents;
  • Try to support people who live close to you - so you don't travel larger distances.

GOV.UK safeguarding factsheet: Community volunteers during COVID-19 outbreak

For people self-isolating

We want to make sure that the most vulnerable are safe while they are self-isolating. Here are some things to think about while you are observing social distancing and are offered, or need support during this time:

  • Try to use trusted community groups. If not, could a family member, friend or neighbour who you know and trust help?
  • Not sure? Don’t answer the door. Don’t open the door to people you don’t know.
  • Don’t invite strangers into your home.
  • Don’t give strangers cash or your debit or credit cards with the PIN number. Advice and warnings about scams

If you’re not sure about the person offering you help, ask them to leave their details and talk to someone you trust about it

Community support

Local travel

When to use public transport

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