This is affecting us all at work and at home. We’re working hard to keep services running and will focus our efforts on the most critical elements. In doing so disruption to many services is likely.Read our latest update
The current situation with regards to the Sensory Team in light of the Government’s advice around COV-ID 19 is as follows;
First and foremost the service continues to operate but in a slightly different way. We realise that this might be a very worrying time for all families with a child or young person with a hearing or visual impairment, but rest assured that we will continue to be available to support in any way we can.
We are still contactable via the normal phone number 024 7678 6174. If no-one answers, please leave your name and number and someone will come back to you as soon as possible – we aim to get back to you within two working days and this will continue to be our service standard. Please be aware that “unknown number” may be displayed when we call back.
Alternatively, you can contact us by email on [email protected]
In line with Government guidance, we will be attempting to support you in ways that don’t involve face to face meetings or going into settings. This will be done through a suitable communication method for you, and can be discussed with a staff member. The base at Cannon Park Annexe is now closed and the Language Support Group pre school group is not currently running. We are endeavouring to maintain a high level of support to you through alternative means. If you are unsure of who your key contact person is within the Sensory Team then contact us by the above phone number or email and we can direct you to the right person.
We will continue to provide any updates about any changes to the service offer, but if you have any queries, then please get in touch.
Vicky Ford MP has written an open letter, outlining what the Government are doing for children and young people with SEND.
The Department for Education has also put out a question and answer document about COVID19 and education issues
With the current situation with regards to the Coronavirus pandemic, children and young people may have a range of questions or concerns about what is happening. A number of social stories have been put together to help children and young people understand more: