SEND Local Offer for Coventry - Complex Physical Health Service - children and young people

The Complex Physical Health Service

The Complex Physical Health Service provides specialist nursing care to children and young people with complex health needs.

Continuing Care

Continuing Care is a way to decide how to make a highly specialist package of care for a child or young person who might need it. In Coventry, Community Care Nurses (CCNs) do assessments on behalf of the Clinical Commissioning Group.

If a child meets criteria for continuing care, a care package will be set up through the CCN team. You don't need a EHCP to qualify for Continuing Care.

These packages are for children for the most extreme and complex needs where even specialist services cannot meet need.

The Children's Community Nursing Team

The Children's Community Nursing Team support children with a specialist nursing need in the community. This includes a special school nursing service in 5 special schools in Coventry: Sherbourne Fields, Baginton Fields, Castlewood, Tiverton and Riverbank.

The service is available Monday to Friday from 8.30am to 5.30pm to children and young people up to the age of 18 or 19 if they attend special school who have a Coventry GP.

Children on the caseload also have access to a 24 hour telephone on-call service for urgent advice and support.

This is accessed via the Switchboard at University Hospitals Coventry and Warwickshire; the phone number is 024 7696 4000.

They will also offer a 24/7 visiting service to those children who require end of life care at home. 

The Birches Respite Team

The Birches Respite Team support children with highly complex needs to attend nursery and school, and provide respite for families in their homes or in The Birches Respite Unit. This includes overnight care to the children who have an identified need for it.

The team delivers services 365 days a year and 24 hours a day. The team provides an out of hours telephone on call service for those children who receive continuing care funded care packages. This provides advice and support for urgent matters outside of normal working hours.

Children who have very complex needs receive care packages that are made just for them and are funded by the continuing care process. They undergo a multi-agency assessment and are presented to the multi-agency continuing care panel to decide if they meet the criteria for a service.

All children on the teams’ caseloads will have a named nurse who will work with families and other professionals to meet the children's complex health needs.

The Birches Respite Team aim to enable children to be discharged from hospital sooner, and to prevent admission to hospital where possible.

They support their attendance at school and other care settings by delivering care themselves or training and supporting carers. The service has a Specialist Respiratory nurse, Specialist Palliative Care nurse, Specialist Epilepsy nurse and Respiratory Physiotherapist supporting children with these needs.

A Play Specialist works with children to support them with difficulties around their treatment and to support children and their families facing the end of their life. This includes support for siblings.

We are supported by the Clinical Education Team who deliver the training our nurses and carers need in order to meet the individual needs of the children.


  • CCN Team 024 7696 1315
  • The Birches Respite Team 024 7696 1411


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