The SEND Local Offer website is designed with you in mind and we want to know what you think!
If you have any ideas about how we can make the website better, please let us know.
You can tell us if we have:
You can comment about any SEND issue including your thoughts and experiences of SEND Services
Your feedback is important to us and we would love to know what you think!
| Year | You Said | We Did |
|---|---|---|
| 2014 | During the development of Coventry’s Local Offer parents and carers requested that a range of local activities were included. | We listened to parents and have continued to add information about activities as and when we become aware of them. We have also included a link to the Family Information Service website which holds a significant amount of information about local activities and is updated regularly. |
| 2015 | We want to be able to add events to the Local Offer. | We have also encouraged parents, carers and local organisations to add events by providing a link to enable self-serve to upload activities. You can now add an upcoming event to the SENDIASS events page. |
| 2016 | I struggled to find the downloadable documents. | We have added links throughout the website to downloadable documents that people have asked for. |
| 2016 | I would like an easy to follow document that shows me what my child's school should be delivering for my child, who is on the SEN support register | We have added a downloadable document called "Ordinarily Available Provision in Coventry schools. |
| 2016 | I would like to be able to search for local organisations using Google maps, within a certain distance from our home postcodes | Where agencies have physical locations, we have added maps to the website to show where they can be located. |
| 2017 | I would like a link to the Coventry Local Offer page from the City Council website, so I do not have to find it through Google. | The Local Offer is linked directly from the Coventry City Council website. |
| 2017 | Can you please categorise by age group the services that are available for children and young people with SEND, to enable easier searching for my child. | We have organised the SEND Local Offer to be divided by age groups |
| 2017 | Can we please have more voluntary groups on the local offer | We now link to over 100 local and national organisations that do work involving Special Education Needs and Disabilities. |
| 2017 | A short guide on how to use the local offer and how to search would be useful. | We are working with a group of young people to make a short video. |
| 2017 | Local Offer needs to be focussed more on meeting the needs of all people with SEND, not just those with EHCPs | We have updated to include parallel information for those who are moving into adulthood that don’t have an EHCP. It has a focus on education and employment. |
| 2018 | Parents and professionals indicated they weren't sure what they could expect from the website and what information they could find on it. | Extensive outreach is being conducted with parent groups and professionals with direct contact with community (GPs, education providers, community organisations, social workers.) so that they understand the content of the Local Offer and how to navigate it. |
| 2018 | Information about preparing for adulthood needs to be updated and be made clear and readily available | We have updated information about preparing for adulthood, providing pathways wherever possible. |
