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This Privacy Notice explains how Coventry City Council will use your personal information you when you apply for Discretionary housing payments and Community Support Grants.
We collect this information because the following laws require us to this as part of our work.
We collect this information so that we can:
An automatic decision is made to decide if you meet the qualifying criteria. You can ask for this decision to be looked at by a person and explained to you. To do this phone 024 7683 2727 or email [email protected]
We share your information with:
We will only keep your information for as long as we need to so that we can give you the service you need, unless we have to for legal reasons. This is normally for seven years.
You have the right to:
To exercise any of these rights please contact the Benefits Service and/or email [email protected] (mark your email as Data Request).
You have the right to complain if you are unhappy with the way your request is handled or disagree with a decision made by the Council about your data. If you want to make a complaint you can contact the Data Protection Team (DPO) and ask for a review of the decision.
If you are still not satisfied you can contact the Information Commissioners Office at:
The Information Commissioner's Office
Date of last review: March 2020