Council Tax Support Fund 2023/2024

The Council Tax Support Fund is intended to support low-income households with the increased cost of council tax during the current period of rising living costs.

Eligibility

The reduction will be applied to the council tax liability of any recipient of Council Tax Support during the period 1 April 2023 to 31 March 2024. The award will be applied directly to the relevant council tax account, after the award of Council Tax Support. You do not need to contact us to make an application.

  • If your remaining council tax balance for 2023/2024 is more than £25.00, your award will be the maximum amount of £25.00.
  • If your remaining council tax balance for 2023/2024 is less than £25.00, your award will be at the amount outstanding on your bill.

Your initial council tax bill for 2023/2024, which will be issued in March 2023 and will show the full council tax charge, minus any Council Tax Support award.

The award of up to £25 will be applied automatically in April for eligible households, who will then receive a revised bill.

In the meantime, council tax payments for the balance shown on your initial Council Tax bill, should continue to be paid.

The award of up to £25 will not be shown as a separate amount on your Council Tax bill, but it will be included within the Council Tax Support award on the revised bill.

Eligible households will receive the reduction automatically and will not need to contact us about it or make an application for the reduction.

More information can be found on the GOV.UK website.

Fraud alert

A process like this presents increased opportunities for criminals to attempt to obtain your personal information/bank details fraudulently. Please do not provide your details to any cold contact you receive from anyone claiming to represent Coventry City Council or offering to claim the support on your behalf. If we do need to contact you, we will ask you data protection questions to ensure we are talking to the correct person and our staff will have access to your personal information and will therefore be able to prove they are a genuine Council employee.

Council Tax enquiries

Please be advised that due to high demand, responses to correspondence and forms can take up to 10 weeks. Where possible, use our online service to make a payment by debit or credit card which will be quicker and easier.

Telephone: 024 7683 1111