SEND videos

Coventry SEND Local Offer

There are many videos on the Coventry Local Offer that explain things about services and activities in Coventry. 

The videos also show the experiences of people with SEND.

The different videos can be seen below.

Find out about:

View full details of 'He makes me the happiest girl in the world'. Young woman with Down's talks love, life and work


23-year-old Heidi Crowter is from Coventry.

She works at a children's hair salon in the city and lives in her own flat. 

In this video from ITV News, Heidi talks about her life, her work and finding love.

She explains how having Down's syndrome does not stop her doing anything she wants to in life.


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View full details of ADHD - The questions that parents want to ask


'ADHD: The questions parents want to ask' is a video from BBC Stories. This video has information about ADHD and how it feels for someone with ADHD. 


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View full details of Autism and Sports : An Interview with a Junior Golfer with Autism including Additional Insights and Inspiration from his Coach


Anthony is a 12 year old junior golfer with Autism, Dyspraxia, Hypermobility and other related issues.

He has a large twitter following (@anthonygolf2006) which is administered by his dad.  

He agreed to answer some interview questions on his experience, goals and inspirations in junior golf as a player with hidden disabilities

Read more about Anthony in this article 

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View full details of National Organisation - The Curly Hair Project


The Curly Hair Project (CHP) is an award-winning social enterprise founded by autistic author and entrepreneur Alis Rowe.

Their resources are used by individuals, families and professionals all over the world.

Things that make their work different: 

  • It is based on real life, personal experiences
  • They teach people how to really apply the theory we teach about autism
  • They have a very ‘inclusive’ approach – supporting all people in developing communication and relationships
  • They don’t expect the rest of the world to change to fit in with the autistic person – they want everyone to adapt and work together!
  • They aim to help autistic people learn to understand themselves and their needs and ultimately be able to self-manage
  • Their work is all about acceptance, understanding and empathy for different world experiences
  • They can offer differentiated learning because Alis is on the autistic spectrum herself

For more information, see The Curly Hair Project Website or the Curly Hair Project Facebook Page

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View full details of Personal Budget


A Personal Budget is one part of a personalised way of supporting children and young people with special educational needs or disability (SEND). A Personal Budget should not be seen in isolation but as an integral part of the agreed individual plan, with a clear focus on improving outcomes for children and young people.

A Personal Budget is an amount of money identified by the Local authority to deliver provision set out in an Education, Health and Care Plan (EHCP).  It is not all of the money that is spent on a child or young person, but is the element that a parent or carer can have control of. It is the funding that must be used to meet the needs, outcomes and provision outlined in the EHCP.

For more information, please see the Coventry Personal Budget Statement 

The video above was made by KIDS Charity, a charity that supports disabled children and young people and their families. 


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View full details of The Coventry Way


The Coventry Way is a set of standards made to encourage partnership working between professionals, parents, carers and children and young people with Special Educational Needs and Disabilities.

Every professional working with parents, carers, children and young people has a responsibility to work to the Coventry Way, and we will make sure that this happens.

The Coventry Way was created together with parents and carers and it’s promoted for professionals. The standards also work alongside the statutory Special Educational Needs and Disability Code of Practice.

Professionals will:

  • listen to you and your family • support relationships that will help you
  • communicate openly so that you have the information you need
  • identify what you need as soon as possible
  • agree personalised support that meets your unique needs

Children, young people and families are asked to:

  • work together with professionals
  • tell us about changes and/or new information about you as soon as you can
  • provide feedback about your experiences with services.

What this means:

  • By listening to you, your families and carers, we (professionals) will be able to understand your needs better, which will create trust between us and help us to support you in the best way.
  • When we agree what will happen in partnership with each other, everyone involved will have a shared understanding of what needs to be done, and by when.
  • Directing families to voluntary and community groups who offer independent support, advice and guidance means that families can choose if they would like some more support from places other than Education, Health and Social Care.
  • Actively involving parents, carers and young people in every part of services will mean that our services that are fit for purpose – because they have been shaped by you. 
  • When we get feedback on what has changed as a result of parent, carer, and young people’s involvement we will share it through the Local Offer website.
  • Telling families about what is happening in a variety of different ways will make our messages clearer. We’ll make sure we communicate with you on time and effectively. 
  • This will also include the clear communication of changes of people or services that may affect your family.
  • The Coventry Local Offer will provide families with clear information on services and support which are available to them in Coventry. This information should be kept up to date and checked to make sure it is right.
  • Involving your family as early as possible to plan and review support which meets your needs.
  • Support should be flexible and reflect the identified needs of your   family. This should then be put into a plan which is regularly monitored and reviewed.
  • We will make sure that all of our practitioners (the people that deliver services) are trained in The Coventry Way so that they work to it. Families will also be able to take part in relevant training. 

Monitoring the Coventry Way

Managers need to share this information with their staff and discuss how the principles are being met within team meetings. 

Children, young people, parents, carers and practitioners can help to monitor and evaluate how closely we are working to these standards by completing monitoring forms (paper copies available upon request from schools and services).

Co-production is a relationship between a service provider and a service user – e.g. a parent carer or a young person - that draws on the knowledge, abilities and resources of both to develop solutions that are:

  • successful
  • sustainable
  • cost-effective

…and that changes the balance of power from the professional towards to the service user.

What is the difference between consultation and co-production?


Parents/carers and young people:

  • involved at start of process
  • start with ‘musts’ from regulations
  • all ideas have equal value and validity
  • jointly agreed final decisions


Parents/carers and young people:

  • involved part way through process
  • professionals come with and present ideas
  • professionals give advice
  • final decision with professionals
  • parents are informed of decisions

Co-production video

Here's a short film about co-production by HeadstartFM Wolverhampton.

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Coventry SEND

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