Adult Social Care - Learning and development directory

Courses

View full details of Adult Care Worker Diploma Level 2

Booking

Application for this qualification is ascertained through supervision with your manager.

Course details

Course aim:

This qualification enables learners to develop the fundamental technical skills and underpinning knowledge and understanding required to become competent in the job role.

These cover the following areas:

  • communication
  • personal development
  • equality and inclusion
  • duty of care
  • safeguarding
  • person-centred approaches
  • health and safety
  • handling information.

It also enables the learners to develop appropriate professional attitudes and behaviours that will support personal success in their job role and the long-term success of their organisation. Enrolling on this diploma provides the
opportunity to achieve a nationally-recognised vocationally specific qualification.

Course outcomes:

In order to meet the apprenticeships standards, apprentices must:

  1. Achieve the Level 2 Diploma in Care (England)
  2. Complete the Care Certificate
  3. Attain a minimum of level 1 English
  4. Attain a minimum of level 1 in Maths
  5. Undertake an enhanced DBS check before starting the qualification.

In addition to these, candidates will be required to complete an End Point Assessment which will contain 2 components:

  1. Situational judgment test– multiple choice
  2. Professional discussion

Each component of end-point assessment is graded. Apprentices will also receive a grade for the overall end-point assessment.

This will be Pass/Merit/Distinction.

Course length

12-18 months

Skills for care

Care Certificate – 15 Standards

Qualifications

Adult Care Worker Diploma Level 2

Target group

This qualification is aimed at front line staff with job titles such as: Care Assistant, Care Worker, Support Worker, Personal Assistant, Relief Team Worker, Support Worker - Supported Living, Key Worker in Residential Settings, Key Worker in Domiciliary Services, Key Worker in Day Services, Home Care Support Worker, Substance Misuse Worker, Learning Disability Support Worker, Mental Health Support Worker, Mental Health Outreach Worker and Re-enablement Worker.

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View full details of Approved Mental Health Professionals: Support and Development Forum

Trainer

Senior Practitioners and peer-led Learning and Development.

Booking

For further information and dates please contact [email protected]

Course details

The Senior Practitioners hope that the AMHP Forum can be a place where all of us as AMHPs are able to discuss issues of practice that are causing anxiety or difficulty or on which we may need advice and clarity.

As AMHP practice becomes increasingly complicated; both from a legal and a practical perspective, we should be endeavouring to support one another in an environment and culture where knowledge and skills can be shared. The AMHP forum is a place where colleagues feel able to discuss and share their difficulties and concerns with us and one another.

Course length

2 hours monthly

Knowledge and Skills Framework

Effective Assessments and support planning (6)

Professional Capability Framework

Knowledge: Apply knowledge of social sciences, law and social work practice theory (5)

Target group

AMHPs, student AMHPs.

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View full details of AMHP qualification training Foundation Year

Trainer

Coventry City Council

Booking

For further information please contact [email protected]

Course details

The aim is for both the applicant and Coventry City Council to have the opportunity to ensure that they are ready and able to undertake the training required to become an AMHP and that the applicant fully understands the requirements and the expectations of both the course and the role itself.  It is a chance for exposure to aspects of the role, to take part in the discussions and peer support.

The role of AMHP is appropriate for Managers and applicants must confirm agreement to the following:

  • All applicants will be required to spend one day a month in a suitable Mental Health placement for a minimum of 10 months prior to the start of the Stage 1 course.
  • This will be with CAMHS for children’s services applicants and an IPU for non-children’s services applicants and the AMHP Hub for mental health applicants.
  • Attendance at least one formal Mental Health Act Assessment followed by 1:1 with the AMHP who led the assessment.
  • Monthly AMHP supervision arranged with or by the AMHP lead from Mental Health Services
  • Release to attend monthly AMHP Forums
  • Demonstration that applicants are working at the level of responsibility and with the level of complexity that would be expected of someone who already holds the PQ Specialist Award in Mental Health Services
  • Release to attend AMHP Continuing Development Programme events including where appropriate attending the daily (virtual) AMHP Teams meetings.

KSF 

The AMHP qualification course meets the criteria as set down by the Department of Health Statutory Instrument 1206 Schedule 2 to the Mental Health (AMH) (Approval) (England) Regulations 2008.

PCF

The College of Social Work undertook an exercise to map AMHP Competency to the PCF.

Course length

1 year

Target group

Social Workers in Adults' and Children's Social Care

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View full details of Approved Mental Health Professional Qualification Training Stage 1

Trainer

University of Birmingham Department of social policy and social work

Booking

For further information please contact: [email protected]

Course details

Course aims:

Module 1: Foundations of Higher Specialist Mental Health Practice.

This module is designed to ensure candidates are working at the Higher Specialist level of practice necessary to undertake the AMHP Qualifying training.  Module 2: Preparing for Approved Mental Health Professional Practice.

This module is designed to ensure candidates have a full understanding of and familiarity with the AMHP practice and the responsibilities entailed to enable them to benefit fully from the AMHP Qualifying Training.

Course Outcomes:

Evaluate the effectiveness of their post-qualifying practise, applying a critical analysis of the impact of the legal and policy context in which they work and appropriate research.

Critically analyse the application of values and the principles of ethical practice in post-qualifying practise in mental health services.

Evaluate interventions in mental health demonstrating a critical analysis of the implications of different models of mental health and mental disorder for the services provided to service users and particularly the use made of compulsion.

Critically analyse the power imbalances inherent when acting as an AMHP and the strategies AMHP’s can employ to ameliorate the impact of those imbalances.

Critically evaluate the differences in roles and responsibilities between an AMHP and undertaking other aspects of post-qualifying mental health work.

 

Course length

Five full days at University with a mixture of knowledge and skills development. 8 weeks of practice and knowledge assessment in your own area plus regular days out of your team with an AMHP Practice Mentor.

Knowledge and Skills Framework

The AMHP qualification course meets the criteria as set down by Department of Health Statutory Instrument 1206 Schedule 2 to the Mental Health (AMHP) (Approval) (England) Regulations 2008.

Professional Capability Framework

The College of Social Work undertook an exercise to map AMHP. Competency to the PCF https://www.basw.co.uk/pcf/mapping-against-other-standards

Target group

Social Workers in Adult's and Children’s Social Care who have successfully completed the AMHP Foundation Year.

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View full details of Approved Mental Health Professional Qualification Training Stage 2

Trainer

University of Birmingham Department of social policy and social work

Booking

For further Information please contact: [email protected]

Course details

Course aim

Stage 2 of the programme aims to prepare you, in partnership with Coventry City Council Adult Social Care, to competently carry out the role of an approved Mental Health Professional.

Course outcomes

Stage 2 (AMHP Qualifying Training) consists of Modules 3-5 Values: Assessment and Communication in Approved Mental Health Professional Practice (20 credits)
The Legislative Framework and Approved Mental Health Professional Practice (20 credits)
The Context of Approved Mental Health Professional Practice: Models and Perspectives (20 credits).
All modules are assessed through the medium of the AMHP Qualifying Portfolio.
The course is assessed at Master’s Level.

Prior to the course invitations to apply are sent to all Adult Social Care managers and relevant Children’s Social Care managers for distribution to staff who hold the AMHP Stage 1 module.
Applicants should note that there is no automatic progression to Stage 2 of the course. Enrolment is subject to operational needs and requirements. In addition, further interview and selection is also a requirement.

Course length

8 months, full time

Knowledge and Skills Framework

The AMHP qualification course meets the criteria as set down by the Department of Health Statutory Instrument 1206 Schedule 2 to the Mental Health (AMHP) (Approval) (England) Regulations 2008.

Professional Capability Framework

The College of Social Work undertook an exercise to map AMHP competency to the PCF: https://www.basw.co.uk/pcf/mapping-against-other-standards

Target group

Social Workers in Adult and Children’s Social Care who have successfully completed stage 1 of the AMHP course.

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View full details of Approved Mental Health Professional Qualification Training Stage 3

Trainer

University of Birmingham Department of social policy and social work

Booking

For further Information please contact: [email protected]

 

Course details

Course aim

This module will enable candidates to demonstrate competence in mentoring and assessing the work of other mental health professionals through practice supervision of an AMHP candidate. Stage 3 (Mentoring and Assessing the work of Other Mental Health Professionals) Module 6: Mentoring and Assessing the work of Other Mental Health Professionals (20 credits).

Course outcomes

Models and principles of adult learning. Principles and practice of evaluating learning. Issues of power and oppression in adult learning. Principles of assessment. Principles and skills in supervision and mentorship. The course is assessed at Masters Level.

Candidates should be able to demonstrate their ability to:

  • Organise opportunities for the demonstration of assessed competence.
  • Enable learning and professional development in practice.
  • Manage the assessment of learners in practice.

The Stage 3 course is optional and takes place after the AMHP Qualifying Training is complete. If successfully completed the course will then provide you with the Postgraduate Diploma in Higher Specialist Work in Mental Health Services.

Application involves:

Agreement from your manager to release you to attend the course and to take on substantial responsibility for an AMHP candidate. During the period of the course, you will be allocated an AMHP candidate to work alongside you and other AMHP’s both in your own team and other Mental Health/AAD teams. During the period of the course you will be expected to arrange assessments for your candidate, offer substantial supervision and support both from a practice perspective as well as an academic perspective. In addition, the applicant will be expected to meet the
University selection criteria.

Course length

8 months: Part Time 3.5 taught days plus attending up to 2 days with your AMHP stage 2 candidate.

Knowledge and Skills Framework

The AMHP qualification course meets the criteria as set down by Department of Health Statutory Instrument 1206 Schedule 2 to the Mental Health (AMHP) (Approval) (England) Regulations 2008.

Professional Capability Framework

The College of Social Work undertook an exercise to map AMHP Competency to the PCF https://www.basw.co.uk/pcf/mapping-against-other-standards/

Target group

Qualified and Practising Approved Mental Health Professionals.

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View full details of Approved Mental Health Professionals: Continuing Professional Development

Trainer

Various depending of the topic

Booking

Via invitation only.

Course details

Course aims

Enhancing knowledge related to exercising the duties, powers and responsibilities of an Approved Mental Health Professional.

AMHPs are required to seek re-approval every five years. To support their application, they must show evidence of continued professional development  (CPD) amounting to 18 hours a year over the five-year period.

The 2021/22 programme will aim to include the following topics:

  • Report writing for social supervision and tribunals
  • Veterans' mental health
  • Eating disorders and young people
  • Alcohol related brain damage
  • Person Centred, Human Right Act, Anti-discriminatory practice within Mental Health Act Assessments

Course outcomes

Enhancing knowledge related to exercising the duties, powers and responsibilities of an AMHP.

Course length

18 hours per year

Knowledge and Skills Framework

Effective Assessments and outcome-based support planning (6)

Professional Capability Framework

Knowledge: Apply knowledge of social sciences, law and social work practice theory (5)

Target group

Coventry AMHPs, Coventry AMHP candidates, Coventry Mental Health Social Workers, MCA and DoLS Lead from CWPT, Coventry City Council Legal Services.

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View full details of Approved Mental Health Professionals: Continuing Professional Development - Legal Updates

Trainer

Edge Training - Christine Hutchinson

Booking

Via invitation only.

Course details

Course aims

Enhancing knowledge related to exercising the duties, powers and responsibilities of an Approved Mental Health Professional.
AMHPs are required to seek re-approval every five years. To support their application, they must show evidence of continued professional development (CPD) amounting to 18 hours a year over the five-year period.

Course outcomes

  • Describe the main implications of case law from the Tribunals and Courts in relation to the Mental Health Act since their last update.
  • Describe the main implications of the Code of Practice/Mental Health Act/Related Acts reviews and amendments.
  • Consider the impact of these implications on their personal practice.
  • Discuss practice concerns and find avenues of support.

Course length

1 day

Knowledge and Skills Framework

Effective Assessments and outcome-based support planning (6)

Professional Capability Framework

Knowledge: Apply knowledge of social sciences, law and social work practice theory (5)

Target group

Coventry AMHPs; Coventry AMHP candidates; Coventry Mental Health Social Workers; MCA and DoLS Lead from CWPT; Coventry City Council Legal Services.

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View full details of Care Act: Review of Care and Support Plans

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course objectives:

  • The review of the care and support plan, or support plan.
  • Planned reviews.
  • Unplanned reviews.
  • Requested reviews.
  • Revision of the care and support plan.

Course content:

  • What is the purpose of a review?
  • Care and support planning
  • Review of the care and support plan or support plan
  • What should follow a review?
  • What should a review consider?
  • Making a review person-centred
  • How to enable person-centred reviews
  • Facilitating a review
  • Keeping plans up-to-date
  • Planned reviews
  • Combined plans
  • Proportionate reviews
  • Review options
  • Unplanned reviews
  • Requested reviews
  • Local authority duties
  • Revision of the care and support plan
  • Aspects of assessment and care planning in review
  • Person without capacity
  • Reducing a personal budget
  • What should happen after a review.

Course length

30 minutes

Target group

Social workers and social care professionals who have a role in care and support planning.
Managers of people undertaking care and support planning.

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View full details of Care Certificate online

Trainer

Care Skills Academy

Booking

Email: [email protected] - including a name and email address.

 

Course details

 The Care Certificate is the start of the career journey for staff and an important element of the training and education that will make them ‘Ready to Practice’ in their workplace. 

This course is fully compliant with the Care Certificate standards written by Skills for Care and Skills for Health and applies across all health and social care. It equips learners with the fundamental skills needed to provide quality care and gives them a basis from which they can further develop their knowledge and skills as their career progresses.

Knowledge and learning gained can link to the Level 2 Diploma in care.

Wrapped up in one course instead of 15 and one portfolio instead of 15 individual workbooks, the Careskills Academy Care Certificate is written in a clear and simplistic way to get the best out of new recruits right from the beginning. 

The Care Certificate Standards:

  • Standard 1: Understand Your Role
  • Standard 2: Your Personal Development
  • Standard 3: Duty of Care
  • Standard 4: Equality and Diversity
  • Standard 5: Work in a Person-Centred Way
  • Standard 6: Communication
  • Standard 7: Privacy and Dignity
  • Standard 8: Fluids and Nutrition
  • Standard 9: Awareness of Mental Health, Dementia and Learning Disability
  • Standard 10: Safeguarding Adults
  • Standard 11: Safeguarding Children
  • Standard 12: Basic Life Support
  • Standard 13: Health and Safety
  • Standard 14: Handling Information
  • Standard 15: Infection Prevention and Control

Course length

1 year to complete the course with a mixture of online learning and observations.

Target group

This course is aimed at all new support staff.

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View full details of Arthritis and other Bone Conditions

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform, please contact: [email protected]

Course details

You will learn about:

  • The causes, symptoms and treatments of Osteoarthritis, Rheumatoid Arthritis, Carpel Tunnel Syndrome and Osteoporosis
  • The most common fractures following falls
  • The role of the Support Worker

Course outcomes:

Topics covered in this course include:

  • Treatment options, including surgery
  • The importance of hip precautions
  • Promoting independence with Service Users

Course length

1 hour

Target group

This course is aimed at anyone who is likely to care for Service Users with bone conditions.

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View full details of Autism Training L1 - Basic Awareness

Trainer

The National Autistic Society

Course details

Course aims:

Understanding the Autism Spectrum. This course provides a comprehensive introduction to the autism spectrum and recognising and understanding the key areas of difficulty.

Areas covered:

  • Understanding the autistic spectrum
  • Understanding and supporting autistic people
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View full details of Autism Training L2 - Enhanced Awareness

Trainer

The National Autistic Society

Booking

How to book: https://myemployment.coventry.gov.uk
If you do not have access to MyView then please email: [email protected]

Course details

Course aims:

This enhanced training offers frameworks and practical application of theory into practice, providing an opportunity for participants to explore their practice and the way in which they need to adapt their support to meet the needs of autistic children and adults.

Areas covered include:

  • The sensory world of autistic people
  • Sensory systems and sensory processing
  • How individuals are affected and the impact on daily life
  • Sensory strategies and direct interventions and environmental strategies.

Course length

1 day

Target group

Care and support roles in service areas requiring autism specialism.

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View full details of Autism Training L3 -Enhanced Awareness for Assessment roles

Trainer

The National Autistic Society

Booking

How to book: https://myemployment.coventry.gov.uk

If you do not have access to my employment please email ODASCTraining coventry.gov.uk

Course details

Course outcomes:

This enhanced training offers frameworks and practical application of theory into practice, providing an opportunity for participants to explore their practice and the way in which they need to adapt their support to meet the needs of autistic children and adults.

Areas covered:

  • The sensory world of autistic people
  • Sensory systems and sensory processing
  • How individuals are affected and the impact on daily life
  • Behaviour and sensory sensitivities
  • Sensory strategies and direct interventions and environmental strategies

Course length

One day online

Target group

Social workers and Social care professionals where appropriate.

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View full details of Cardiac and Respiratory Conditions

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course objectives:

  • After completing this course, learners will know:
  • Key definitions of relevant terminology
  • The symptoms and treatments of common cardiac and respiratory conditions
  • Why exercise is good for the heart
  • Why it is important for people with COPD to keep active
  • The roles of the social care worker

Course content:

  • What is meant by healthy lifestyle?
  • Precautions for people with pacemakers.
  • The signs and symptoms of chronic obstructive pulmonary disease.
  • What is meant by coronary heart disease?

Course length

1 hour 30 minutes

Target group

This course is aimed at anyone who is likely to support or care for Service Users with cardiac and respiratory conditions.

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View full details of Care Act: Assessment and Eligibility

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course objectives:

In this course you will learn about:

  • Appropriate and proportionate assessment.
  • Preventing needs.
  • Taking a holistic, strengths-based approach.
  • Supporting a person’s involvement.
  • Roles, responsibilities and expertise.
  • National eligibility framework.

Course content includes:

  • Who is entitled to assessment?
  • Assessment focus
  • The Local Authority Perspective
  • First contact; Assessment by phone
  • Remaining independent
  • The assessor
  • Wishes
  • Historical needs
  • Advocacy
  • Needs of the wider family
  • What should an assessment consider?
  • The ‘wellbeing’ principle
  • Recording needs
  • Specified outcomes
  • National minimum eligibility threshold
  • When to determine eligibility
  • Eligible for care and support
  • Record keeping
  • Refusing an assessment
  • Financial assessment
  • Paying for care and support
  • Supported self-assessment
  • Separate assessments?
  • Legal obligation
  • Is Mary a carer?
  • Who does not classify as a carer?
  • Do you provide or intend to provide are?
  • Prevention and delay | Who is entitled to an assessment?
  • Young carer
  • The child’s needs assessment
  • The ‘young carer’s assessment
  • Adults caring for disabled children
  • Combined assessments
  • Information and advice
  • Wellbeing, prevention and information and advice
  • Who is the focus?
  • Wellbeing principle
  • Sustainability of the caring role
  • Gateway to services?
  • Aspirations
  • Outcomes and needs
  • Pausing the assessment
  • Eligible needs
  • National carers’ eligibility threshold
  • Carers specified outcomes
  • Support planning

Course length

1 hour

Target group

Social workers or Social Care professionals in assessment roles, or who are responsible for determining eligibility. Anyone in a provider
organisation that makes admission or service acceptance decisions.
Managers of all the above types of role.

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View full details of Care Act: Care and Support planning

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course objectives:

  • What is meant by ‘person-centred planning’ and ‘support planning.’
  • The background to person-centred planning. The key features and standards of person-centred planning.
  • The planning and review process.
  • Why it is important to involve people in the planning process.
  • What makes a good plan?
  • What a plan must include.
  • The principles behind combined and joint planning.
  • What must be considered when a plan is signed-off. The local authority duties towards those at risk of harm.
  • How to get those at risk of harm involved in the planning process.
  • The local authority duties towards those who may lack capacity.
  • The local authority duties towards those at risk of harm.
  • How to get those at risk of harm involved in the planning process.
  • The local authority duties towards those who may lack capacity.

Course contents:

  • Why are things changing?
  • What is person-centred planning?
  • What should person-centred planning focus on?
  • Person-centred planning tools.
  • One-page profile.
  • Person-centred planning.
  • Values and beliefs.
  • The reflective cycle.
  • Person-centred reviews.
  • Difficulty engaging.
  • Good practice.
  • The planning process.
  • Why does it matter so much?
  • What do you need to know?
  • The difficulty in engaging people.
  • The ingredients of a good plan.
  • Planning tips.
  • Proportional plans.
  • Examples of plans.
  • What must a plan include?
  • Overview of the key elements.
  • Personal budget.
  • Direct payments.
  • Is a combined plan appropriate?
  • Combined plans – things to consider.
  • Format of the plan.
  • Non-service options.
  • No constraints.
  • Who should write the plan?
  • Joint planning.
  • Signing off the plan.
  • If the plan cannot be signed off.
  • Person-centred care planning principles.
  • First meeting.
  • Recording information.
  • Making assumptions.
  • Avoiding risk?
  • Putting the person in control?
  • Planning and people at risk of harm.
  • Safeguarding plan reviews.
  • The right time to end?
  • Planning for those who lack capacity.
  • Support from family and friends.
  • Restriction and restraint.

Course length

1 hour 30 minutes

Target group

Social workers and social care professionals who have a role in care and support planning.
Managers of people undertaking care and support planning.

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View full details of Care Act: Personal Budgets

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course objectives:

  • Elements of the personal budget.
  • Elements of care and support that are excluded from the personal budget.
  • Calculating the personal budget.
  • Agreeing the final budget.
  • Use of the personal budget.
  • Use of a carer’s personal budget.
  • Carer’s personal budgets where the adult being cared for does not have eligible needs.
  • Appeals and disputes.

Course content:

  • History of personal budgets
  • Choice and control
  • The personal budget
  • Elements of the personal budget
  • Additional charges
  • Intermediate care and reablement
  • Types of intermediate care
  • Elements of care and support that are excluded from the personal budget
  • Calculating the personal budget
  • Three principles
  • Agreeing the final budget
  • Changing the way a personal budget is provided
  • Increasing the amount of a personal budget
  • Decreasing the amount of a personal budget
  • Employing a personal assistant
  • Paying for a personal assistant
  • Use of the personal budget
  • Individual service fund
  • Using ISFs to promote wellbeing
  • Use of a carer’s personal budget
  • Carer’s personal budgets where the adult being cared for does not have eligible needs
  • Joint assessments
  • Appeals/disputes.

Course length

30 minutes

Target group

Social workers and Social care professionals who have a role in care and support planning and the deployment of personal budgets. Staff employed by local authorities and other organisations who are responsible for care and support planning and the administration and monitoring of personal budgets. Managers of people undertaking care and support planning and
the deployment of personal budgets.

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View full details of GDPR – Core (Staff) Training

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.

If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course objectives:

  • Why the new data protection law is being introduced.
  • The key differences between the current data protection regime and the new one.
  • The primary aim of the new data protection legislation.
  • Who the legislation applies to.
  • What rights people have over the processing of their data.
  • The grounds for the exercising of these rights.
  • What information needs to be provided to a data subject.
  • How to respond to subject access requests and other requests from individuals.

Course content:

This course contains the following three modules:

  1. Introduction and background.
  2. Definitions and principles.
  3. Individual rights.

Course length

1 hour 30 minutes

Target group

This course is an expectation for all Coventry City Council employees who handle or process personal and/or sensitive data.

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View full details of Advocacy: Working with Advocacy Services

Trainer

VoiceAbility

Booking

Please book your place: https://myemployment.coventry.gov.uk

If you do not have access to MyView then please email: [email protected]

Course details

Course aims

  • To advise staff on best practice when working with Advocate services.

Course outcomes

  • Outline the requirements for Advocacy under the Care Act.
  • Understanding the role of Advocacy.
  • Define the parameters of Advocacy and multi-agency relationships.
  • Good practice in pre, during, and post-session working.

Course length

 1 1/2 hours online via Microsoft Teams

Target group

Social Workers and Social Care Professionals who engage with Advocacy.

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View full details of Direct Payments

Trainer

Penderels Trust and Coventry City Council

Booking

Please book your place: https://myemployment.coventry.gov.uk
If you do not have access to MyView then please email: [email protected]
For more information contact: [email protected]

Course details

Coventry City Council and Penderel’s Trust will be delivering a series of briefing sessions throughout the year covering topics like Coventry City Council’s processes and practices, fraud awareness, and policy and law.

Course length

Varies

Target group

Older People Social work team, All Age Disability team and Mental Health teams.

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View full details of Child Sexual Exploitation (CSE) Awareness

Trainer

Daisy Bogg Consultancy

Booking

Book online using https://myemployment.coventry.gov.uk

Trouble with booking? Please contact [email protected]

Course details

Course aims:

This course aims to increase delegates’ knowledge and awareness of CSE, as well as show them how to spot the signs of CSE. Furthermore, it will give delegates knowledge on who to contact in such situations and how to handle it/empathise with people involved.

Course outcomes:

By the end of this course you should have/be able:

  • To increase the awareness of sexual exploitation and abuse of power and control in relationships
  • To increase awareness of how easy it can be to get drawn into sexual exploitation and how hard it can be to get out
  • Increased knowledge of relevant and appropriate services that can offer support to young people around sexual exploitation e.g. Barnardo’s.
  • To raise skills in spotting the signs of sexual exploitation. To raise skills and confidence in discussing the subject of CSE.

Course length

To be confirmed

Knowledge and Skills Framework

Safeguarding (4) Direct work with individuals and families (7)

Professional Capability Framework

Knowledge (5)

Target group

This course is appropriate for Social Workers and Social work professionals working with families where children are potentially at risk of CSE.

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View full details of Critically Reflective Practice

Trainer

Siobhan Maclean

Booking

Please book your place: https://myemployment.coventry.gov.uk

If you do not have access to MyView then please email: [email protected]

Course date/s

21st June 2021

2nd December 2021

Course details

Course aim and outcomes:

To explore the vital importance of critical reflective practice.

At the end of the session, you will be able to understand:

  • The What? Why? How? Framework
  • The stages, steps, spaces and structures of reflection
  • The importance of reflection both for practice and self-care
  • The concept of moral injury and mitigating the impact of this
  • The use of different thinking styles in practice

Course length

To be confirmed

Knowledge and Skills Framework

Mental capacity (5)   Effective Assessments and outcome based support planning (6)  Supervision, Critical reflection and analysis (8)

Professional Capability Framework

Knowledge: Apply knowledge of social sciences, law and social work practice theory (5) Critical Reflection and Analysis: Apply critical reflection and analysis to inform and provide rationale for professional decision making (6)

Target group

Social Workers and Social Care Practitioners.

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View full details of Deafblindness: Deafblind CPD and Mentoring Workshops

Trainer

Deafblind Enablement Ltd

Booking

Prior to the workshops, invitations to apply are sent out for distribution to staff.

Course date/s

  • 4 October 2021

Course details

These are bespoke workshops for the support of Deafblind assessors and students in their Continuing Professional Development.

The sessions are facilitated by the training provider Deafblind Enablement and will include legal and best-practice updates and critical reflective learning.

Course length

1.5hrs online via MS Teams

Target group

Qualifying and Qualified Deafblind communicator guides and assessors.

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View full details of Deafblindness: RQF Level 2 DBG Signature Communicator-Guide course

Trainer

Deafblind Enablement Ltd

Booking

Prior to the course, invitations to apply are sent to all Adult Social Care General Managers for distribution to staff.

Course details

RFQ Level 2 Qualification:

  • Definition and groups of deafblind people.
  • Effects including emotional, physical and mental well-being.  Communication methods.
  • Safe guiding (internal and external activities) and impact on movement, orientation and mobility.  Specific equipment and services available.

Course length

Two online tutorials and three face-to-face sessions (25.5 hours in total).

Target group

Social Workers and Social Care Professionals.

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View full details of Deafblindness: RQF Level 3 Signature Evaluating the Needs of Deafblind Adults

Trainer

Deafblind Enablement Ltd

Booking

Prior to the course, invitations to apply are sent to all Adult Social Care General Managers for distribution to staff.

Course details

RFQ Level 3 Qualification:

Course aims:

This Signature qualification is designed to give learners the knowledge and skills necessary to work effectively with all groups of deafblind people. It meets the Care Act, 2014 Deafblind requirements which include the Care and Support Policy Guidance for Deafblind Children and Adults, 2014 under the Care Act, 2014, issued under Section 7, Department of Health, previously known as (LAC(DH) (2009)6).

Course outcomes:

At the end of the qualification candidates will be able to:

  • Understand the effects and facilitate communication for all deafblind adults
  • Understand how deafblind adults access information and the environment around them
  • Understand movement, orientation and mobility and facilitate guiding a deafblind person within a building and to a place of safety using mobility aid  Understand the difficulties faced by deafblind wheelchair users
  • Understand and ensure effective interaction facilitated with an enablement focus  Understand the opportunities and challenges faced by deafblind adults
  • Apply all of the knowledge and understanding to be able to assess the needs of a deafblind person

Course length

Two half days' online tutorials and 1 day face-to-face tuition with assessment paper, with approx. 8-10 hours home learning per module

Target group

Social Care professionals who will be required to conduct assessments and evaluate the needs of Deafblind service users.

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View full details of Diabetes

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course objectives:

  • The physiological causes, symptoms and effects of both Type 1 and Type 2 diabetes.
  • The treatment and management of diabetes.
  • Diabetic ketoacidosis.
  • Maintaining good foot care and why this is important.
  • Long term complications of diabetes.

Content:

  • The difference between Type 1 & 2.
  • Signs and symptoms.
  • How to manage diabetes when a service user is ill.
  • Why healthy eating and exercise is important.
  • Monitoring blood glucose levels.

Course length

1 hour

Target group

This course is ideal for anyone working in a caring capacity for either children or vulnerable adults.

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View full details of CareDirector: Video Guide

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course objectives:

  • To understand how to log on and access CareDirector.
  • Understand Data Protection in relation to CareDirector.
  • How to search and find a person on the system.
  • How to navigate their record to find basic information from the Summary Screen and the banner within the person record.
  • How to find information from some of the modules, including how to view activities and documents.

Course length

40 minutes

Target group

CareDirector users.

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View full details of Equality and Diversity

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course objectives:

  • Explore the concepts of equality and diversity and their relevance to wider society.
  • Recognise inequality and its impact.
  • Identify challenges relating to equality and diversity faced by organisations.
  • Know the benefits of a diverse workforce.
  • Gain an overview of the Equality Act 2010 and the protection it provides.
  • Explore the role of human rights in achieving equality.
  • Learn to recognise and tackle discrimination.
  • Explore ideas surrounding inclusion and their impact.
  • Define what inclusion means in terms of equality and diversity.
  • Know the advantages of an inclusive workplace.
  • Recognise ways you can improve your own behaviour and practice to promote inclusion and challenge prejudice.

Content:

  • Equality
  • Diversity
  • Understanding inclusion
  • Equality and Human Rights Commission
  • Promoting inclusion
  • Diversity and equal opportunity
  • Impact of social exclusion
  • Benefits of inclusion
  • Who’s responsibility?
  • Legislation
  • Reflection
  • Prejudice or discrimination?
  • Dealing with prejudice
  • Promoting anti-discrimination in the workplace
  • Valuing diversity
  • What does anti-discrimination mean in practice?
  • How do you behave?
  • Dealing with disabilities
  • The Equality Act 2010
  • The difference a view can make
  • Dealing with race, religion and ethnicity
  • Minority ethnic groups in organisations
  • Promoting race equality
  • The legislation on race equality
  • Religious discrimination
  • Types of racial and religious discrimination
  • Sexuality and gender
  • Sexual discrimination and sexual orientation discrimination
  • How can you promote inclusion?
  • The effects of homophobic bullying
  • How to promote inclusion

Course length

1 hour 15 minutes

Target group

This course is a Mandatory requirement for all Coventry City Council employees. It must be included in an induction programme for new starters and must be refreshed every three years.

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View full details of Emergency First Aid at Work

Trainer

Coventry City Council, Occupational Health

Booking

Course date/s

19th April 2021 -      13:00 - 16:00 Virtual session

20th April 2021 -      13:00 - 16:00 Practical session

6th May 2021 -        09:30 - 12:30 or  13:00 - 16:00 Virtual sessions

7th May 2021 -        09:30 - 12.:30 or 13:00 - 16:00 Practical sessions

24th May 2021 -        09:30 - 12:30 or  13:00 - 16:00 Virtual sessions

25th May 2021 -        09:30 - 12.:30 or 13:00 - 16:00 Practical sessions

1st June 2021 -        09:30 - 12:30 or  13:00 - 16:00 Virtual sessions

2nd June 2021 -        09:30 - 12.:30 or 13:00 - 16:00 Practical sessions

26th August 2021 -        09:30 - 12:30 or  13:00 - 16:00 Virtual sessions

27th August 2021 -        09:30 - 12.:30 or 13:00 - 16:00 Practical sessions

29th November 2021 -        09:30 - 12:30 or  13:00 - 16:00 Virtual sessions

30th November 2021 -        09:30 - 12.:30 or 13:00 - 16:00 Practical sessions

16th December 2021 -        09:30 - 12:30 or  13:00 - 16:00 Virtual sessions

17th December 2021 -        09:30 - 12.:30 or 13:00 - 16:00 Practical sessions

5th January 2022 -        09:30 - 12:30 or  13:00 - 16:00 Virtual sessions

6th January 2022 -        09:30 - 12.:30 or 13:00 - 16:00 Practical sessions

30th March 2022 -        09:30 - 12:30 or  13:00 - 16:00 Virtual sessions

31st March 2022 -        09:30 - 12.:30 or 13:00 - 16:00 Practical sessions

Course details

Course aim:

This course is a one day look at all aspects of first aid. It covers all basic emergency first aid. There are no refresher courses for first aid so candidates will need to complete this one-day course every three years.

Course outcomes:

  • Understand the principles of first aid
  • Know how to deal with various health emergencies
  • Know the principles of CPR and Rescue Breaths
  • Understand your legal responsibilities in reporting and recording accidents at work
  • Carry out the safety checks and safety automated external defibrillation on a simulation patient on cardiac rest

Course length

3 hour Microsoft Teams theory session and 3 hour practical session

Target group

All support staff within Adult Social Care

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View full details of Falls and Fracture Prevention in the elderly

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform, please contact: [email protected]

Course details

Course objectives:

  • The physical and emotional effects of a fall. How to assess if someone is at risk of a fall.
  • How to respond if you find out that someone in your care has fallen.
  • The importance of assessing and addressing modifiable and non-modifiable risk factors for falling.
  • The main risk factors for a fall. How to become aware of and respond to these risk factors.
  • The importance of educating those in your care on the best ways to avoid falling.
  • Why it is important to detect osteoporosis or weakened bones.
  • How to avoid or treat osteoporosis.
  • The benefits of an individualised and multifactorial approach to preventing falls.

Content:

  • The physical and emotional effects of a fall
  • How to assess if someone is at risk of a fall
  • How to respond if you find out that someone in your care has fallen
  • The importance of assessing and addressing modifiable and non-modifiable risk factors for falling
  • The main risk factors for a fall; How to become aware of and respond to these risk factors
  • The importance of educating those in your care on the best ways to avoid falling
  • Why it is important to detect osteoporosis, or weakened bones
  • How to avoid or treat osteoporosis
  • The benefits of an individualised and multifactorial approach to preventing falls.

Course length

1 hour

Target group

This course is aimed at anyone who wishes to learn about falls, and the methods that can be implemented to prevent falls and fractures for older people, specifically for those working within a care home, or home care environment such as community nurses.

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View full details of Fire Safety Awareness

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course objectives:

  • Basic understanding of legislation regarding fire safety in the workplace.
  • How a fire can start and spread.
  • The typical fire hazards you might face in your work.
  • How to reduce the risk of a fire breaking out, and what procedures to follow and actions to take in the event of a fire.

Course content:

This course is split into three modules:

  1. Fire and fire hazards.
  2. Fire precaution and prevention.
  3. What to do in the event of a fire.

Course length

1 hour

Target group

This course is a mandatory requirement for all Coventry City Council
employees. It must be included in an induction programme for new starters and must be refreshed every three years.

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View full details of Fire Safety for Adult Provider Services

Trainer

Coventry City Council, E-learning

Booking

Internal: https://myemployment.coventry.gov.uk
If you do not have access to MyEmployment please email: [email protected]

Course details

Course objectives:

  • To identify the statutory fire safety arrangements required within buildings
  • To explain fire alarm, emergency evacuation procedures and staff roles
  • To discuss fire hazards and how staff can help to prevent and reduce these
  • To identify the different types of fire extinguishers and explain their use

Course content:

  • Identify the need for a fire risk assessment to be completed to identify fire hazards, risks and control measure
  • Recognise employer and employee responsibilities in respect of fire safety
  • Understand the need for resident/service user assessments to be completed to identify potential fire risks with individuals
  • Recognise how to use oxygen safely
  • Describe fire prevention measures within premises
  • Explain how fire and smoke spread
  • Explain the different types of fire extinguishers available to aid escape

Course length

1 hour 30 minutes via Microsoft Teams

Professional Capability Framework

Meets CQC Standards S2 – Points 1, 2, 3, 4, 5 & 8 R2 – Point 3 W2 – Point 3, 9 & 10 W3 & W4 – Whole of standard point. Meets requirement of the Regulatory Reform Fire Safety Order 2005 and the Fire Safety (Employees Capabilities) Regulations (England) 2010

Skills for care

Meets elements of the Care Certificate Standard 13.1, 13.2, 13.6, 13.7

Qualifications

  • Meets CQC Standards
  • S2 – Points 1, 2, 3, 4, 5 and 8
  • R2 – Point 3
  • W2 – Point 3, 9 and 10
  • W3 and W4 – Whole of standard point.
  • Meets requirement of the Regulatory Reform Fire Safety Order 2005 and the Fire Safety (Employees Capabilities) Regulations (England)

Target group

All support staff and managers within Adult Social Care.

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View full details of Food and Safety and Hygiene Essentials

Trainer

Coventry City Council, E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform, please contact: [email protected]

Course details

Course objectives:

This Food Safety and Hygiene Essentials course breaks down the key components to food hazards, food poisoning, food contamination, personal hygiene and food preparation and storage, via a short and accessible course.
After completing this course, learners will have a basic understanding of the essential principles of food safety and hygiene. For those wishing for a more detailed and comprehensive understanding, we recommend you take our Food Safety and Hygiene Level 2 course.

Course outcomes:

In this course you will learn about:

  • Storing food
  • Preparing food
  • Serving food
  • Ensuring good personal hygiene

Course length

15 minutes

Target group

Anyone coming into contact with food in order to protect themselves and others they work with or care for.

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View full details of Food and Safety Level 2 Highfield E-Learning

Trainer

Coventry City Council, E-learning

Booking

To make a booking both internal and external go to: Email [email protected]

Course details

Course aim:

Highfield’s Food Safety Level 2 training course is ideal for food handlers who work in a catering environment, including restaurants, cafes, hotels, bars, fast-food outlets, takeaways, mobile food trucks, kitchens, care homes, hospitals, schools and colleges.

This online food safety training course helps ensure your staff understand their role in maintaining food safety.

Course outcomes:

  • Introduction to food safety
  • Microbiological hazards
  • Food poisoning and its control
  • Contamination hazards and controls
  • HACCP from delivery to service
  • Personal hygiene
  • Food premises and equipment
  • Food pests and pest control
  • Cleaning and disinfection
  • Food safety enforcement

Course length

1 day

Professional Capability Framework

Outcomes support knowledge for: Adult Care Worker Diploma Level 2, Lead Adult Care Worker Diploma Level 3, Production Chef Diploma Level 2

Skills for care

Meets Care Certificate Standards: 8.1, 8.2, 13.1, 13.5 & 15.1

Target group

Highfield’s Food Safety Level 2 online training course is ideal for those who work in a catering environment.

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View full details of Frailty Awareness

Trainer

Coventry City Council Occupational Health

Booking

This course can be accessed through the Council’s E-learning platform.

If you are unable to access the E-learning platform, please contact: [email protected]

Course details

Course objectives

The frailty e-Learning aims to promote a greater understanding of frailty and the need for a multi-professional and agency approach.

The training highlights the impact of acute health events and how they frequently present as one of the frailty syndromes.

There is an opportunity to practice the application of a frailty assessment tool.

An overview of the different types of interventions and management is highlighted for the older person living with frailty.

Course length

1 1/2 hours online learning

Target group

All support staff within Adult Social Care

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View full details of Assessed and Supported Year in Employment (ASYE)

Trainer

Siobhan Maclean

Booking

For more information please contact: [email protected] or [email protected]

Course details

As part of your ASYE you will be required to attend all 6 workshops in any order:

  • Workshop One: Developing a Strong Professional Identity
  • Workshop Two: The ASYE Experience
  • Workshop Three: Critical Reflection
  • Workshop Four: Theorising Social Work
  • Workshop Five: Professional Resilience
  • Workshop Six: Consolidation of Learning

There are also separate Line Managers Workshops for those supporting an ASYE in their Team.
ASYEs will be expected to complete documentation which needs to be completed in full and submitted for moderation at the end of the ASYE.
The ASYE workshops and e-learning modules will also support you in building your portfolio and extending your practice.

Delivery method

During COVID-19 restrictions, the workshops will be replaced with Workbooks and Videos. Updated information is available when booking.

Course length

1 year

Knowledge and Skills Framework

The Knowledge and Skills Statement for Social Workers in Adults Services sets out what an Adult social worker should know and do by the end of their Assessed and Supported Year in Employment (ASYE). The statement incorporates the experiences and perspectives of frontline social workers, their managers, organisations and educators.

Professional Capability Framework

By the end of the ASYE Social Workers should have consistently demonstrated practice in a wider range of tasks and roles. Social Workers become more effective in their interventions confidently. They will gain experience and skills in relation to a particular setting, user group and also in complex situations. Seeking support in supervision appropriately, exercise initiative and evaluate their own practice.

Target group

Newly Qualified Social Workers.

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View full details of Getting our assessments write

Trainer

Graham Hopkins

Booking

Please book your place: https://myemployment.coventry.gov.uk

If you do not have access to MyView then please email: [email protected]

Course date/s

  • 8 June 2021
  • 14 October 2021

Course details

Course aim:

This course has been organised specifically to support practitioners who will be using our new less prescriptive forms. This course, using real assessments, will take you through the practical steps of writing an effective assessment.

Course outcomes

You will learn to:

  • Plan your assessments effectively and save time
  • Understand analysis
  • Summarise your findings effectively
  • Get the best out of our new format for assessments
  • Make your assessments easy to read and follow
  • Make the best use of research and learning resources to back up your assessments; and crack the facts-analysis-judgement approach.

Course length

2 x 2 hour sessions (AM & PM) online via Microsoft Teams

Knowledge and Skills Framework

The role of social workers working with adults (2) Person-centred practice (3) Effective Assessments and outcome-based support planning (6) Direct work with individuals and families (7)

Professional Capability Framework

Knowledge: Apply knowledge of social sciences, law and social work practice theory (5) Intervention and Skills: Use judgement and authority to intervene with individuals.

Target group

All practitioners using new client documentation including Social workers, Occupational Therapists and Social Care Professionals.

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View full details of Manual Handling – Moving People - Theory

Trainer

Centaur Training and Development Ltd

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform, please contact: [email protected]

Course details

Course aim:

This refresher course provides bespoke knowledge for Social Care staff who are required to move and handle people. The training should be completed in conjunction with the corporate ‘Manual Handling’ Online Learning course and any practical work-based assessment required, as part of ongoing professional development. This does not replace classroom induction as it is a refresher course only.

Course outcomes:

  • Understand how to assess and minimise risk before supporting individuals with moving or repositioning.
  • Understand how to prepare for and execute Manual Handling activities safely.
  • Understand how to evaluate Manual Handling activities and seek advice when required.
  • Understand personal responsibilities and professional image.
  • Understand working practices related to moving and positioning of people.

Course length

30 minutes

Target group

All social care staff who are required to move and handle people.

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View full details of Lite Bite Sessions

Trainer

Coventry City Council

Booking

Please book your place: https://myemployment.coventry.gov.uk
If you do not have access to MyView then please email: [email protected]

Course details

Course aims:

‘Lite Bites’ are a source of collaborative, dialogue-based learning experiences, a coming together to share practice knowledge and experience.
These are a short briefing on a particular topic to raise awareness, share knowledge, debate, discuss, learn, share research, evidence and best practice.

Course outcomes:

Each session will have its own theme and will be led by those with experience of the topic, this could be ‘practice leads’ and indeed any social work or social care professional with an area of interest and expertise in the topic.

Topics planned for 2021 include:

Financial Assessment
Strength-based conversations
Social work standards
Continuing Health
Mental Health Act
Modern Slavery
CPD
Supervision

Course length

2 hours

Target group

Social care staff.

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View full details of Health and Safety in the Workplace

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.

If you are unable to access the E-learning platform please contact: [email protected]

 

Course details

Course objectives:

  • Health and safety law and policy
  • Employee’s and employer’s responsibilities
  • How to record and report issues
  • Why and when you make a risk assessment
  • The five steps to risk assessments
  • Tips for conducting a risk assessment in practice
  • How to conduct manual handling safely
  • Ways of managing and controlling stress in the workplace

Course content:

  • Health and safety law
  • who is responsible for health and safety in the workplace
  • how to record and report health and safety issues
  • why and when to make a risk assessment
  • the five steps to risk assessments
  • how to carry out manual handling safely
  • how to manage stress

Course length

1 hour 30 minutes

Target group

This course is the minimum Mandatory requirement for all Coventry City Council employees. It must be included in an induction programme for new starters and must be refreshed every three years. This requirement can also be met with the Highfield Level 2 Health and Safety E-learning.

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View full details of Health and Safety Level 2 Highfield E-Learning

Trainer

Highfield Qualifications

Booking

To make a booking both internal and external, Email [email protected]

Course details

Course aim:

An ideal introduction to health and safety for anyone working in a low to medium risk environment. Although it does not provide a qualification itself, it does provide the knowledge and understanding required to go on to achieve a level 2 health and safety qualification.

Course content:

  • Accidents including slips, trips and falls
  • Legal responsibilities
  • Risk assessment
  • Hazardous substances (COSHH)
  • Workplace health, safety and welfare
  • Work equipment
  • Fire
  • First aid
  • Manual handling

Course length

1 day

Skills for care

Meets the Care Certificate Standards 13.1, 13.3, 13.5, 13.6, 13.7

Qualifications

Outcomes support knowledge for:

  • Adult Care Worker Diploma Level 2
  • Lead Adult Care Worker Diploma Level 3

Target group

Ideal for employee inductions or for anyone wishing to go on to achieve a level 2 health and safety qualification.
The course can also be used as part of the on-programme element of the new apprenticeship standards, supporting the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

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View full details of Healthcare Cleaning Operative Diploma Level 2

Booking

Application for this qualification is ascertained through supervision with your manager.

Course details

Course aims:

  • Healthcare cleaning operatives support frontline colleagues in the provision of a hygienically clean healthcare environment at a standard that supports and promotes the recovery of patients and prevents the spread of infection and cross-contamination.
  • Healthcare cleaning operatives additionally use their communication skills to make a positive contribution to the service user’s experience.
  • An employee in this occupation will be responsible for routine and non-routine cleaning, operations including deep cleaning and rapid response cleaning to a hygienic standard of cleanliness set by organisational and policy guidelines.

Course outcomes:

  • Provide routine hygienic cleaning of the healthcare environment to maintain all standards in compliance with the National Standard of Healthcare Cleanliness 2019 as a minimum as well as local standards policy, guidelines and operating procedures.
  • Undertake specialist cleaning projects, both scheduled or in response to an issue using area decontamination technology
  • Distinguish and demonstrate between cleaning and disinfection procedures to comply with processes to match requirements.
  • Determine the classification of soil and contaminating material in order to apply appropriate techniques/ methodology for its safe removal.
  • Demonstrate organisational skills to prioritise workloads and respond to the changes of the working environments as required
  • Select and use the most appropriate chemical or biochemical cleaning product to be used for the task to be undertaken in accordance with the legal and organisational requirements and compliance with registration.
  • Safely use, store and maintain cleaning equipment, materials and products in accordance with manufacturer’s instructions, legal and organisational requirements. Ensure their decontamination and safe preparation for next use.
  • Demonstrate good housekeeping practices within the storage area including a clean environment, stock rotation and control and reporting and recording as required.
  • Use standard reporting formats and appropriate media to accurately record and report work carried out in accordance with cleaning specifications.
  • Communicate with service users contributing to a positive service user experience maintaining confidentiality at all times.
  • Follow infection prevention and control policy and procedures to prevent cross-contamination risks and the spread of infection.
  • Recognise signs of pest infestation and work with partners to eradicate them.
  • Assemble and disassemble a significant range of healthcare service user equipment for cleaning purposes in line with manufacturers standard operating procedures and national standards 2019.

Course length

12 months

Qualifications

Healthcare Cleaning Operative Diploma Level 2

Target group

Domestic Support Staff

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View full details of Infection control: refresher

Trainer

Coventry City Council, Coventry and Rugby Commissioning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course aims:

To provide staff with the knowledge to protect service users and staff from infection.

Course outcomes:

  • To outline the fundamental elements of Infection Prevention and Control
  • Help you minimise the transmission of infection

Skills for care

Meets The Care Certificate Standards 13 and 15

Qualifications

Outcomes support knowledge for:

  • Adult Care Worker Diploma Level 2
  • Lead Adult Care Worker Diploma Level 3

Target group

All support staff within Adult Social Care

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View full details of Lead Adult Care Worker Diploma Level 3

Booking

Application for this qualification is ascertained through supervision with your manager.

Course details

Course aim:

This qualification enables learners to develop the fundamental technical skills and underpinning knowledge and understanding required to become competent as lead care workers. By providing leadership, guidance and direction at the frontline of care delivery, they will be instrumental in improving the health and wellbeing of those receiving care and support. It also enables the lead care workers to develop appropriate professional attitudes and behaviours that will support personal success in their job role and the long-term success of their organisation.

Course outcomes:

In order to meet the apprenticeships standards, apprentices must:

  1. Achieve the Level 3 Diploma in Adult Care (England)
  2. Complete the Care Certificate
  3. Attain a minimum of level 2 English
  4. Attain a minimum of level 2 in Maths
  5. Undertake an enhanced DBS check before starting the qualification.

In addition to these, candidates will be required to complete an End Point Assessment which will contain 2 components

  1. Situational judgment test– multiple choice
  2. Professional Discussion

Each component of end-point assessment is graded. Apprentices will also receive a grade for the overall end-point assessment.

This will be Pass/Merit/Distinction.

Course length

12 months

Skills for care

Care Certificate -15 Standards

Qualifications

Lead Adult Care Worker Diploma Level 3.

Target group

This qualification is aimed at front line staff with job titles such as: Care Officer, Care Supervisor, Senior Care Worker, Supervising Care Worker, Senior Support Worker, Relief Team Leader, Social Work Assistant, Social Services Officer, Outreach Development Worker, Community Support Worker, Community Outreach Worker, Community Development Worker, Family Support Worker or Personal Assistant. These could all specialise in a variety of areas such as learning disability, mental health, drug and alcohol misuse, homecare, dementia and end-of-life care.

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View full details of Leader in Adult Care Diploma Level 5

Booking

Application for this qualification is ascertained through supervision with your manager.

Course details

Course aim:

This qualification will guide and inspire teams to make positive differences to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges.

This will enable the leader to understand:

  • Statutory frameworks, standards, guidance and Codes of Practice which underpin practice in relation to the safe delivery of services.
  • Systems and processes needed to ensure compliance with regulations and organisational policies and procedures including health and safety and risk management.
  • Principles of risk management, assessment and outcome-based practice.
  • Principles and underpinning theories of change management including approaches, tools and techniques that support the change process.
  • Legislative and regulatory frameworks which inform quality standards.
  • Theories and models that underpin performance and appraisal including disciplinary procedures.

Course outcomes:

In order to meet the apprenticeships standards, apprentices must:

  1. Achieve the Level 5 Diploma in Leadership in Health and Social Care (England)
  2. Attain a minimum of level 2 English
  3. Attain a minimum of level 2 in Maths
  4. Undertake an enhanced DBS check before starting the qualification.

In addition to these, candidates will be required to complete an End Point Assessment which will contain 3 components

  1. Situational judgment test– multiple choice
  2. Professional Discussion
  3. Action research Project

Each component of the end-point assessment is graded. Apprentices will also receive a grade for the overall end-point assessment.

This will be Pass/Merit/Distinction.

Course length

18 months

Qualifications

Leader in Adult Care Diploma Level 5

Target group

This qualification is aimed at a leaders of the care team and will develop and implement a values-based culture at a service or unit level. They may be responsible for business development, financial control, organisational resilience and continuity as well as for managing risk and leading on organisational change. Leaders in Adult Care may work in residential or nursing homes, domiciliary care, day centres, a person’s own home or some clinical healthcare settings.

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View full details of Motivational Interviewing

Trainer

Lydia Guthrie, Change Point

Booking

Please book your place: https://myemployment.coventry.gov.uk

If you do not have access to MyView then please email: [email protected]

Course date/s

  • 14 and 15 September 2021

Course details

This course will offer:

  • an introduction to the principles and value base of Motivational Interviewing
  • an introduction to the Motivational Cycle of Change (Prochaska and DiClemente)
  • an overview of the evidence base for MI, and suggestions about when it might be useful
  • an introduction to the core skills of MI – Open ended questions, Affirmations, Reflections and Summaries
  • an introduction to Change Talk – how to elicit it, notice it, and build upon the person’s motivation to change
  • brief demonstrations of MI in practice
  • opportunities to reflect upon individual practice and to identify areas of skill and areas for development

 

Course length

2 x 3hr sessions over 2 days online via MS Teams

Knowledge and Skills Framework

KSS 3 – Person – Centred Practice. KSS 6 –Effective assessments and outcome focused support planning. KSS 7 – Direct work with individuals and families. KSS 9 – Organisational Content. KSS 10 – Professional Leadership.

Professional Capability Framework

PCF – 1 – Professionalism. PCF – 5 – Knowledge. PCF 7 – Intervention & Skills. PCF 8 – Organisational Frameworks. PCF 9 – Professionalism.

Target group

Social Workers, Occupational Therapist and Social Care Practitioners.

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View full details of Motivational Interviewing: Top-up session

Trainer

Lydia Guthrie, Change Point

Booking

Please book your place: https://myemployment.coventry.gov.uk

If you do not have access to MyView then please email: [email protected]

Course date/s

  • 23 June 2021

Course details

Course aim:

This Top-up session is for those employees who have attended the 2-day Motivational Interviewing course.

This session will offer:

  • Recap of the main aspects of MI, including the Spirit and Principles and OARS
  • Recap of the Motivational Cycle of Change
  • Examples of times when an MI approach has worked well in practice
  • Examples of obstacles/times when an MI approach hasn't been useful
  • Opportunity to ask questions and share experiences

Course length

1.5 hrs online via MS Teams

Knowledge and Skills Framework

KSS 3 – Person – Centred Practice. KSS 6 –Effective assessments and outcome focused support planning. KSS 7 – Direct work with individuals and families. KSS 9 – Organisational Content. KSS 10 – Professional Leadership.

Professional Capability Framework

PCF – 1 – Professionalism. PCF – 5 – Knowledge. PCF 7 – Intervention & Skills. PCF 8 – Organisational Frameworks. PCF 9 – Professionalism.

Target group

Social Workers, Occupational Therapist and Social Care Practitioners.

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View full details of Manual Handling Basic Theory

Trainer

MeLearning

Booking

This course can be accessed through the Council’s E-learning platform.

Course details

Course aim:

This course offers a comprehensive overview of manual handling and the responsibilities of all staff when it comes to reducing the risk of injury through manual handling operations. The course includes practical advice and provides organisations with a level of compliance to meet many of their health and safety training obligations.

Course outcomes:

  • The risks involved in manual handling
  • The law surrounding it, your employer’s responsibilities and employee’s responsibilities
  • The hierarchy of measures to reduce risk, and some practical advice to get you started
  • How much the average male and female can lift, and the basic techniques of good lifting practice
  • The principles of team lifting, and how to safely move people
  • The muscles used in manual handling, common spinal injuries, and tips on how to look after your back

Course length

1 hour 15 minutes

Target group

This course is for anyone who has manual handling operations in their line of work, including manual labourers, and those in the Health and Social Care sectors.

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View full details of MARAC/DASH tool training

Trainer

Sarah Pugh, West Midlands Police

Booking

Please book your place: https://myemployment.coventry.gov.uk
If you do not have access to MyView then please email: [email protected]

Course details

Provides an overview of what MARAC is and how it works in the West Midlands.
Attendees should understand the basics of a DASH risk assessment and the dynamics of a MARAC meeting itself.
Understanding of the different forms of abuse you may come across.
How to engage in the MARAC process and feel confident in making an initial referral.

Course length

5 hours

Target group

Social workers and Social Care Professionals.

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View full details of Medication - Managers and Assessors Workshop

Trainer

OPUS

Booking

Course date/s

  • 15 June 2021
  • 22 September 2021
  • 16 November 2021
  • 12 January 2022
  • 15 March 2022

Course details

Learning outcomes:

  • Assessing competence effectively
  • Undertaking error reporting
  • Managing medication incidents

Course content:

  • Overview of medication management
  • Using a competency assessment tool
  • Competency assessment scenarios and practice video
  • Exercises and activities to assess competence of recording
  • Activities to evaluate staff members understanding 
  • Management of medication incidents/Case studies on incident management
  • Coaching principles
  • Safeguarding
  • Action planning
  • Detailed question and answer session

Course length

3 hours online via Zoom

Target group

Mandatory training for Adult Social Care Managers who have a responsibility to audit and assess medication systems and processes.

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View full details of Medication in Social Care - Induction

Trainer

OPUS

Booking

Course date/s

  • 30 June 2021
  • 14 September 2021
  • 24 November 2021
  • 25 January 2022
  • 23 March 2022

Course details

It is important for staff to have up to date knowledge of medicines handling and administration in order to remain confident and competent in the workplace and to reduce the likelihood of medicines errors. This is a theory-based course and should be supported with work-based competency assessments.

Learning outcomes:

  • Assessing competence effectively
  • Undertaking error reporting
  • Managing medication incidents

Course content:

  • Overview of medication management
  • Using a competency assessment tool
  • Competency assessment scenarios & practice video
  • Exercises & activities to assess competence of recording
  • Activities to evaluate staff members understanding 
  • Management of medication incidents/Case studies on incident management
  • Coaching principles
  • Safeguarding
  • Action planning
  • Detailed question and answer session

Course length

1 day (2 x 3 hour sessions) online via Zoom

Skills for care

Meets The Care Certificate Standards 13.5a, 13.5b, 13.5c

Qualifications

Outcomes support knowledge for:

  • Adult Care Worker Diploma Level 2
  • Lead Adult Care Worker Diploma Level 3

Target group

All support staff within Adult Social Care

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View full details of Medication in Social Care - Refresher

Trainer

OPUS

Booking

Internal and external: Email [email protected]

Course details

Learning outcomes:

It is important for staff to have up to date knowledge of medicines handling and administration in order to remain confident and competent in the workplace and to reduce the likelihood of medicines errors.

Course content:

  • Legal issues
  • Principles of a medicines policy
  • Storage Administration and Handling
  • 6 Rights of administration
  • Procedure for administration
  • Covert administration
  • Routes of administration
  • Records
  • Disposal
  • Self-administration
  • Homely remedies and over the counter medication
  • Expiry dates
  • Importance of audit
  • Receiving medicines into the service
  • Risk assessment
  • Medicines handling for day trips/ social leave
  • Verbal orders
  • Emergency / interim supplies
  • Dose changes
  • Controlled Drug recording
  • Medicine errors

Course length

1hr OPUS e-learning

Target group

Mandatory training for Adult Social Care staff whose certificate is about to expire.

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View full details of Mental Capacity Act

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course objectives:

  • Learn about the people the Act concerns.
  • Know what Mental Capacity is.
  • Learn about the Code of Practice.
  • Know the five core principles of the Act.
  • Know when and how to assess capacity.
  • Know how to make decisions in a person’s best interests.
  • Learn about the importance of keeping good records.
  • Learn what can be done within the law.
  • Learn about restraint.
  • Learn about the Deprivation of Liberty Safeguards.
  • Learn about the Lasting Powers of Attorney.
  • Learn about resolving disputes.
  • Learn about the Court of Protection.
  • Learn about advance decisions.
  • Learn about Independent Mental Capacity Advocates (IMCAs).
  • Learn about the importance of research.
  • Learn about children and young people who lack capacity.

Course content:

  • Rights to make decisions
  • What you must know
  • Background to the Act
  • Code of Practice
  • Whose work does it affect?
  • What is Mental Capacity?
  • Varying circumstances
  • Diagnosis
  • Five statutory principles
  • When to assess capacity
  • Asking questions
  • Mental state
  • Assessing capacity
  • Capacity
  • Day to day decisions
  • Significant decisions
  • Common law
  • Exclusions?
  • All practicable steps
  • Clear records
  • Decision makers
  • Best interests
  • Consultation with others
  • Working within the law
  • Restraint
  • Scenarios
  • Deprivation of Liberty
  • Deprivation of Liberty Safeguards
  • Supervisory body
  • Lasting Power of Attorney (LPA)
  • Forms of LPA
  • Resolving Disputes
  • The Courts
  • Court Appointed Deputy
  • Duties and powers
  • Advance decisions to refuse treatment
  • Refusing treatment
  • Criminal prosecution/civil liability
  • Scenarios
  • IMCAs
  • Duties
  • Decisions
  • Disagreements
  • Research issues
  • Approval
  • Requirements
  • Protecting vulnerable adults
  • Criminal offence
  • Children under 16
  • Young people aged 16–17
  • Sharing Information

Course length

1 hours and 45 minutes

Target group

This course is intended for everyone who works with or has contact with vulnerable adults.

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View full details of Mental Capacity Act - Assessing Capacity and Best Interests Decision Making

Trainer

David Gell Consultancy

Booking

Please book your place: https://myemployment.coventry.gov.uk

If you do not have access to MyView then please email: [email protected]

Course date/s

  • 2 November 2021
  • 8 February 2022

Course details

Course aim:

To help staff complete mental capacity assessments and best interest decisions confidently. Linking these with the culture and practice changes that are required to be embedded by the Making Safeguarding Personal policy which introduces person-centred, outcome-based practice.

There will be a workbook to review prior to the session.

Course outcomes:

  • Be able to outline the five key principles of MCA
  • Gain knowledge on the key concepts of capacity assessments and best interest decisions
  • Effectively apply the five key principles, capacity assessments and best interest decisions to case study material
  • Gain knowledge of Deprivation of Liberty Safeguards and explore the future development of Liberty Protection Safeguards
  • Explore evidence-based decision making especially in relation to the best interest decisions

Further information will be received when you have signed up for the course.

Course length

3 1/2 hours online via Zoom

Knowledge and Skills Framework

Mental capacity (5) Effective Assessments and outcome-based support planning (6) Direct work with individuals and families (7)

Professional Capability Framework

Advance human rights, social justice and economic well-being (4) knowledge of social sciences, law and social work practice theory (5) Apply critical reflection and analysis for professional decision making (6) Use judgement to intervene with individuals, families and Communities to promote independence, provide support, prevent harm, neglect and abuse (7)

Target group

Providers Services employees involved in assessing people’s capacity and best interests’ decisions in a multi-agency role.

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View full details of Mental Health Awareness for Housing with Care

Trainer

Connective Care Education

Booking

Internal: https://myemployment.coventry.gov.uk
If you do not have access to MyEmployment please email [email protected]

Course details

By the end of the session candidates will be able to: 

  • Identify what it means to be “mentally healthy"
  • List symptoms associated with the more serious and enduring mental health difficulties
  • Reflect upon occasions when these issues may have been evident in a person
  • Discuss the impact that these symptoms may have upon a person’s life and daily functioning
  • Outline the principles of person-centredness and how they relate to people who live with a serious mental health difficulty  
  • Identify ways to develop a therapeutic relationship with a person who lives with a serious mental health difficulty
  • List some typical signs of relapse, and describe what to do when this happens
  • Discuss helpful responses to difficult statements or questions
  • Recognise some signs that a person may be at risk of self-harm or suicide
  • Identify measures to be taken when a person may be at risk
  • Discuss what needs to be reported and recorded    

Course length

3hr online via MS Teams

Skills for care

Meets The Care Certificate: Standard 9.1, 9.2, 9.3, 9.4, 9.5, 9.6

Qualifications

Outcomes support knowledge for:

  • Adult Care Worker Diploma Level 2
  • Lead Adult Care Worker Diploma Level 3

Target group

Care and support roles within Housing with Care.

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View full details of Graduate Certificate in Practice Education

Trainer

Coventry University

Booking

For further information and applications please contact: [email protected]

Course details

Course aim:

This programme has been designed to prepare candidates for the important role of teaching and assessing social work students in the workplace and consists of two 20 credit units at either H or M level:

  • Enabling Work Based Learning - This provides an introduction to work based learning and meets level 1 of the Practice Educator Professional Standards. Candidates who have already completed the Coventry University Enabling.
    Others module can be accredited for this unit.
  • Supervising a Student in Practice - This is designed to provide candidates with the specific knowledge and skills required to take responsibility for the assessment of social work students in their final year on placement.

Course outcomes

  • The course will provide you with the opportunity to gain a critical understanding of a range of relevant theories of learning, teaching and assessment.
    Individual and group reflective activities and exercises will encourage you to make links between underpinning theory and practice experience and will support the development of appropriate skills in the support of work-based learning.
  • You will have the opportunity to develop practice skills through experience of working with a social work student with support from a work-based mentor (Including assessment of practice through observations).

 

Course length

The programme comprises of two 20 credit units at H (last year of degree) level or Masters level Unit 1: Enabling Work Based Learning (3 full day workshops) Unit 2: Supervising a student in practice 2. Candidates are required to: enrol for both units complete them one after the other take full responsibility for the teaching and assessment of a social work student for each unit 3. Both units are recognised as one course, together they cover all components of the 4 Domains.

Knowledge and Skills Framework

Supervision, Critical reflection and analysis (8) Professional ethics and leadership (10)

Professional Capability Framework

Levels for Qualified Social Workers and Experienced Social Workers

Target group

Minimum of 2 years post qualifying experience
Successful completion of NQSW desirable Willingness and readiness to
undertake course and facilitate placements
Full support and endorsement of line manager (preform as part of
application)
Ability to study at H level or M level as appropriate

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View full details of Handling Violence and Aggression at Work

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course content:

  • Definition and common examples.
  • Employer’s responsibilities.
  • Factors that increase the risk.
  • De-escalating aggression.
  • Recognise the warning signs.
  • What to do if you are attacked

Course length

1 hour 30 minutes

Target group

This course is suitable for office workers, lone-workers, and staff and health and social care.

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View full details of Safeguarding and the manager’s role

Trainer

David Gell, David Gell Consultancy

Booking

Please book your place: https://myemployment.coventry.gov.uk

If you do not have access to MyView then please email: [email protected]

Course date/s

  • 5 October 2021

Course details

Course aim:

This online programme will help clarify the Manager's responsibilities in relation to the enquiry, chairing safeguarding adults meetings and initiating safeguarding adult plans.

Course outcomes:

  • Evidence SMART outcomes during and at the end of an enquiry and safeguarding plan
  • Describe and demonstrate how to embed a robust risk enablement culture during the enquiry and safeguarding plan
  • Explain and demonstrate a range of appropriate responses to a safeguarding enquiry
  • Discuss the role of the chair in safeguarding meetings

Course length

3.5 hrs online via Zoom

Knowledge and Skills Framework

Safeguarding (4) Mental capacity (5) Effective assessments and outcome based support planning (7) Supervision, Critical reflection and analysis (8).

Professional Capability Framework

Values and Ethics: Apply social work, ethical principles and values to guide professional practice (2) Knowledge: Apply knowledge of social sciences, law and social work practice theory (5) Contexts and organisations: Engage with, inform, and adapt to changing contexts that shape practice. Operate effectively within multi agency and inter professional partnerships and settings (8)

Target group

Managers, Team Leaders and any staff coordinating safeguarding enquiries.

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View full details of Moving People - 2 Day

Trainer

Centaur Training and Development Ltd

Course details

Course aim:

To understand the general principles of Safe Moving and Handling and be able to successfully complete a range of manual handling techniques with and without the use of equipment safely and in a way that promotes the independence, dignity, and respect of service users.

Course outcomes:

  • Explain why safe manual handling is important
  • Describe what you should do before moving loads
  • Describe how you should handle loads
  • Explain the purpose of a manual handling assessment
  • Complete a range of manual handling techniques with and without the use of equipment

Study topics include:

  • Base to Face Safety Checkpoints
  • Risk Assessment and assessing Service User Needs
  • Manual Handling Techniques
  • Using Manual Handling Equipment
  • Pressure Ulcers
  • Safe Load Management
  • Manual Handling Legislation
  • Responsibilities for Manual Handling
  • Spinal Awareness
  • A system of safer manual handling
  • Infection control

Course length

2 days

Skills for care

Meets The Care Certificate standards 13. 13.1c, 13.3c, 13.3b, 13.3c

Qualifications

Outcomes support knowledge for:

  • Adult Care Worker Diploma Level 2
  • Lead Adult Care Worker Diploma Level 3

Target group

All support staff within Adult Social Care.

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View full details of Personal Safety – Lone Working

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course objectives:

  • Employers’ responsibilities for lone workers’ safety
  • Lone workers’ responsibilities for their own safety
  • Equipment and procedures to help make lone workers safer

Course content:

  • What is a lone worker?
  • risk assessments
  • employers’ responsibilities for the safety of lone workers
  • workers’ responsibilities for their own safety
  • homeworking
  • travelling for work
  • working in other people’s home
  • techniques for staying safe
  • dealing with aggression
  • reporting concerns
  • useful equipment
  • sources of advice

Course length

30 minutes

Target group

The course is for anyone who works alone or who is responsible for
workers who work alone which includes:
Social care and healthcare staff in people’s homes
Employees who work from home
Staff who work outside office hours
Employees who meet clients or customers in private

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View full details of Production Chef Diploma Level 2

Booking

Application for this qualification is ascertained through supervision with your manager.

Course details

Course aim:

Production chefs work as part of a team in time-bound and often challenging kitchen environments, for example; schools, hospitals, the Armed Forces, care homes and high street casual dining or pub kitchens. Production chefs are likely to work with centrally developed standardised recipes and menus, producing food often in high volumes.

On completion of this 12 months standard, apprentices will demonstrate skills and techniques in producing dishes and recipe specifications. How they are capable of working as a part of a team, highly methodical organisational skills paying attention to detail to adapt and produce dishes to meet special dietary requirements, following budgetary constraints.

Course outcomes:

Kitchen operations:

Apprentices will know how to identify and respond to individuals’ needs in different situations and communicate with customers and colleagues from a diverse range of backgrounds and cultures.

Nutrition:

Apprentices know the importance of combining nutrient groups to produce balanced menu items and dishes and how these impact on health and the benefits of a balanced diet including medical conditions such as obesity, diabetic, high cholesterol, intolerances, allergens, religious and lifestyle choices. Understand the different dietary requirements for vulnerable, expectant mothers, young children, the elderly and those who have weakened immune
systems. Produce dishes to meet an individual’s specific dietary requirements.

Legal and Governance:

Apprentices understand the legal responsibilities of employers and employees, including the power of enforcement officers and the actions that can be taken in the event of non-compliance. Understand the importance of providing food allergen information to customers and which food may be common allergens on the regulatory list. Know the current legislation, regulations and procedures covering food safety, HACCP, health and safety, hazard analysis, and allergens. Operate within all regulations and legislation ensuring all legal documents are completed under legislative
requirements.

People:

Apprentices know the correct methods of communication including verbal, written and non-verbal, and how using inappropriate methods of communication can affect colleagues and customers. Know the organisation's standards for customer care and how to put it into practice and the importance of making a good first impression, making customers feel welcome and at ease. Understand the principles of customer service how to effectively communicate with customers and how individuals’ impact on the customer experience. Supporting team members within your own area and across the wider business.

Business/Commercial:

Apprentices understand and uphold the organisations business visions, values and objectives. Understand the provenance of food commodities and the principals of ethical and sustainable resourcing, such as air miles, seasonality, local suppliers, farm to fork and nose to tail cooking. Understand how the benefits of improved sustainable and environmentally friendly practices in production kitchens. Identify current trends in food production technology (cooking equipment, stock control systems, EPOS) and how this can support the operation such as Just Eat, Deliveroo, social media for marketing, customer feedback and loyalty.

Personnel Development and Performance:

Apprentices know different learning styles such as visual, auditory and kinaesthetic. Understand how personnel development and performance contribute to the success of the team and organisation. How to identify to personal goals and development opportunities and the support and resources to achieve these. Recognise own strengths and weaknesses, and the benefits of self-development while working as part of a team.

Course length

12 months

Qualifications

Production Chef Diploma Level 2

Target group

Cooks and Assistant Cooks.

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View full details of React to Red. Prevention and Care of Pressure Injuries

Trainer

Coventry City Council, Coventry and Rugby Clinical Comissioning Group

Booking

Course details

Course aim:

To be able to identify the causes of pressure ulcers and undertake pressure ulcer care with an aim to preserve healthy skin and thus prevent breakdown and development of pressure ulcers.

Course outcomes:

  • With good care the worker will identify the following with the aim to maintain healthy skin and thus prevent breakdown and the development of  pressure
  • Identify risk factors
  • Functions of the skin and changes in skin condition
  • How pressure ulcers develop
  • How changing the person’s position will reduce pressure
  • Management of existing pressure injury damage

Course length

1 hour online via Microsoft Teams

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View full details of Recording and Communication: Refresher

Trainer

Coventry City Council

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course aim:

Understanding the legal requirements and best practice around recording and communication.  Recommended standards to be followed including local CCC procedures.

Course outcomes:

  • What is record keeping and what are the legal requirements in a social care context.
  • What is meant by confidentiality.
  • Where information may need to be passed on.
  • The Data Protection Act and how this relates to you and your work.
  • How to document accurate, adequate and relevant notes that are factual and concise.
  • Recording non-judgemental notes.
  • How to establish communication needs, language needs, wishes and preferences.
  • The importance of observing reactions.
  • Use appropriate verbal and non - verbal communication
  • Support the use of appropriate communication aids/ technologies

Course length

90 minutes via Microsoft Teams

Skills for care

This training is based on Coventry City Council's Recording Policy Meets The Care Certificate Standards 1, 6 and 14

Qualifications

Outcomes support knowledge for:

  • Adult Care Worker Diploma Level 2
  • Lead Adult Care Worker Diploma Level 3

Target group

All support staff within Adult Social Care

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View full details of Safeguarding and the Law

Trainer

Janice White, Coventry City Council

Booking

This training is available as a webinar.

To access please contact [email protected] 

Course details

Course aim:

To explore the legal framework to safeguarding of adults who are or may be at risk of abuse. It will raise awareness amongst practitioners of the legal options that are available to complement their professional skills, experience and knowledge.

Course outcomes:

  • Overview of the safeguarding and protection under the Human Rights Act 1998
  • Understanding the legal framework for safeguarding as set out in the Care Act 2014, including the duty to make enquiries
  • Understanding other civil and criminal options
  • Report writing and practical tips for front line staff

Course length

This training is available as a webinar.

Knowledge and Skills Framework

Safeguarding (4) Mental capacity (5) Effective Assessments and outcome-based support planning (7)  Supervision, Critical reflection and analysis (8)

Professional Capability Framework

Values and Ethics: Apply social work ethical principles and values to guide  professional practice (2) Knowledge: Apply knowledge of social sciences, law and social work  practice theory (5) Contexts and organisations: Engage with, inform, and adapt to changing  contexts that shape practice. Operate effectively within multi-agency and  inter professional partnerships and settings (8)

Target group

Social Workers, Occupational Therapists and Social Care Professionals including external partners CWPT and UHCW.

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View full details of Motor Neurone Disease

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

 

Course details

Course objectives:

  • The cause, symptoms and treatment of MND
  • The different classifications of the disease and their prognosis
  • What an Advanced Directive is
  • How the disease progresses and how the service user can be supported in the final stages

Course content:

  • The signs, symptoms and treatment of MND.
  • Types of equipment that may be provided to facilitate communication and independence.
  • Other professionals who may be involved with treatment and management of the symptoms and when to call them in.

Course length

1 hour

Target group

This course is aimed at anyone who is likely to support or care for Service Users with Motor Neurone Disease.

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View full details of Safeguarding Level 1 and Level 2

Trainer

MeLearning

Booking

This course can be accessed through the Council’s E-learning platform.

If you are unable to access the E-learning platform, please contact: [email protected]

Course details

Course aim and outcomes:

This safeguarding course refreshes all the knowledge you need to identify and respond to concerns, disclosures and allegations of abuse and substandard practice. In it you’ll learn what adult safeguarding really means, how to identify abuse, the impact of the Mental Capacity Act on the vulnerable adults in your care and how to propose an enquiry.

In this course bundle you’ll learn about prevention and proportionate interventions, the dangers of risk-averse practice and the importance of upholding human rights.

Modules

  • What is Adult Safeguarding?
  • What is Abuse and Neglect?
  • Recognising Abuse and Neglect
  • Responding to Concerns
  • Safeguarding Duties and Responsibilities
  • Information Sharing and Confidentiality
  • Safeguarding Enquiries

Course length

4 hours - MeLearning

Knowledge and Skills Framework

  Mental capacity (5) Effective Assessments and outcome-based support planning (6) Supervision, Critical reflection and analysis (8)

Professional Capability Framework

Knowledge: Apply knowledge of social sciences, law and social work  practice theory (5) Critical Reflection and Analysis: Apply critical reflection and analysis to inform and provide rationale for professional decision making (6)

Target group

All Adult Social Care employees that have previously completed safeguarding awareness training (within 3 years) and need to refresh their knowledge to comply with national minimum standards.

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View full details of Safeguarding awareness: Induction

Trainer

David Gell Consultancy

Course details

Course outcomes:

  • Recognise an adult/child who potentially is in need of safeguarding and know how to take action
  • Identify ways in which to reduce the likelihood of abuse
  • Understand dignity and respect when working with individuals
  • Have knowledge of policy, procedures and legislation that supports the safeguarding of adults and children
  • Understand what safeguarding is and their role in safeguarding
  • Understand how to make a difference to people by making safeguarding personal

 

Course length

2 x 3hr online sessions on consecutive days via Zoom

Skills for care

Meets The Care Certificate Standard 10

Qualifications

Outcomes support knowledge for:

  • Adult Care Worker Diploma Level 2
  • Lead Adult Care Worker Diploma Level 3

Target group

All new Adult Social Care staff  plus any staff identified as a development need by their Manager.

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View full details of Safeguarding Level 1 and Level 2 Refresher

Trainer

MeLearning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course aim and outcomes:

This safeguarding course refreshes all the knowledge you need to identify and respond to concerns, disclosures and allegations of abuse and substandard practice. In it you’ll learn what adult safeguarding really means, how to identify abuse, the impact of the Mental Capacity Act on the vulnerable adults in your care and how to propose an enquiry.

In this course bundle, you’ll learn about prevention and proportionate interventions, the dangers of risk-averse practice and the importance of upholding human rights.

Modules

  • What is Adult Safeguarding?
  • What is Abuse and Neglect?
  • Recognising Abuse and Neglect
  • Responding to Concerns
  • Safeguarding Duties and Responsibilities
  • Information Sharing and Confidentiality
  • Safeguarding Enquiries

Course length

4 hours - MeLearning

Knowledge and Skills Framework

Mental capacity (5)  Effective Assessments and outcome-based support planning (6)   Supervision, Critical reflection and analysis (8)

Professional Capability Framework

Knowledge: Apply knowledge of social sciences, law and social work  practice theory (5)  Critical Reflection and Analysis: Apply critical reflection and analysis to inform and provide rationale for professional decision making (6)

Target group

All Adult Social Care employees that have previously completed safeguarding awareness training (within 3 years) and need to refresh their knowledge to comply with national minimum standards.

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View full details of Safeguarding: Section 42 enquiry

Trainer

MeLearning

Booking

Please book your place: https://myemployment.coventry.gov.uk

If you do not have access to MyView then please email: [email protected]

Course date/s

  • 11 January 2022

 

Course details

Course aims:

  • To further develop the practitioner’s knowledge and skills base in undertaking a Section 42 Enquiry and consider implications of the Care Act 2014

There will be a workbook to review prior to the session.

Course outcomes:

  • Understand the legal and policy framework relating to Safeguarding Adults
  • Understand the local frameworks in relation to section 42 enquiries
  • Feel confident in adopting the Making Safeguarding Personal for a person with care and support needs within an enquiry
  • Analyse the information gathered and assess risk through a positive risk assessment approach
  • Understand when to instruct an advocate in adult safeguarding enquiries
  • Understand the importance of adopting multi-agency approaches within safeguarding adult enquiries

Course length

3 hrs online via Zoom

Knowledge and Skills Framework

Safeguarding (4) Mental capacity (5) Effective Assessments and outcome-based support planning (7) Supervision, Critical reflection and analysis (8)

Professional Capability Framework

Values and Ethics: Apply social work ethical principles and values to guide professional practice (2) Knowledge: Apply knowledge of social sciences, law and social work practice theory (5) Contexts and organisations: Engage with, inform, and adapt to changing contexts that shape practice. Operate effectively within multi agency and inter professional partnerships and settings (8)

Target group

Mandatory for Social workers
Desirable for Community Case Workers
Role related for other social care staff as appropriate.

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View full details of Say No to Infection

Trainer

Coventry City Council, Coventry and Rugby Commissioning

Course details

Course aims:

  • To provide staff with the knowledge to protect service users and staff from infection.

Course outcomes:

  • To outline the fundamental elements of Infection Prevention and Control
  • Help you minimise the transmission of infection

Course length

1 hour 15 minutes online via Microsoft Teams

Skills for care

Meets The Care Certificate Standards 13 and 15

Qualifications

Outcomes support knowledge for:

  • Adult Care Worker Diploma Level 2
  • Lead Adult Care Worker Diploma Level 3

Target group

All support staff within Adult Social Care.

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View full details of Sensory Loss Awareness

Trainer

Orchard rock via Premier Partnership

Booking

Please book your place: https://myemployment.coventry.gov.uk

If you do not have access to MyView then please email: [email protected]

Course date/s

  • 21 July 2021
  • 18 October 2021

Course details

Course aim  

To be able to care effectively for people living with sensory loss.

Outcomes:

By the end of this course you will:

  • Know what sensory awareness is
  • Know what sensory loss is
  • Be aware of types of vision loss
  • Know some eye conditions or diseases
  • Be aware of different vision aids
  • Know ways to care for people with vision problems
  • Know what effects hearing loss has on people
  • Be aware of different types of hearing loss
  • Know ways to care for those living with hearing loss
  • Understand the importance of taste and smell
  • Be aware of ways to care for those losing the sense of touch

Course length

3hours online via MS Teams

Target group

Social Workers OTs and Social Care Practitioners.

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View full details of Translation Service Engagement

Trainer

Coventry City Council translation department

Booking

Please book your place: https://myemployment.coventry.gov.uk

If you do not have access to MyView then please email: [email protected]

Course details

Course aims:

To advise staff on best practice when working with translation services.

Course outcomes:

  • Outline the requirements for translation under the Care Act.
  • Understanding the role of translation.
  • Define the parameters of translation and multi-agency relationships.
  • Good practice in pre, during, and post-session working.

Course length

1 hour 30 minutes via Microsoft Teams

Professional Capability Framework

Diversity and Equality (3)  Knowledge (5)

Target group

Social workers and Social Care Professionals who engage with translators.

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View full details of Working with Display Screen Equipment

Trainer

E-learning

Booking

This course can be accessed through the Council’s E-learning platform.
If you are unable to access the E-learning platform please contact: [email protected]

Course details

Course objectives

  • How you should set up your workstation properly.
  • How you should sit at your desk.
  • The best way to work with laptops and mobile devices.
  • How to make your working environment more comfortable.

Course content:

Some of the topics covered in this course include:

  • Setting up your workstation
  • Sitting at your workstation
  • Working with a laptop or tablet
  • Taking rests
  • Environment
  • Reporting

Course length

30 minutes

Target group

This course highlights the potential risks of working with DSE and
demonstrates, through a sequence of videos and explanatory text, how to correctly sit at your workstation and use DSE to minimise risk of injury.
This is an expectation for all Coventry Council employees who are
regular DSE equipment users. This course needs to be followed by a Display Screen Equipment assessment and needs to be repeated every three years.

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View full details of Working with people who self-neglect

Trainer

David Gell, David Gell Consultancy

Booking

Please book your place: https://myemployment.coventry.gov.uk

If you do not have access to MyView then please email: [email protected]

Course date/s

  • 6 July 2021

Course details

Course aim:

This course will enable you to apply best practice approaches to working with those people that self-neglect. The course includes approaches that support positive engagement and intervention and will outline the legal responsibilities of organisations and practitioners.

There will be a workbook to review prior to the session.

Course outcomes:

  • Engage with the experience of self-neglect and be aware of the associated challenges with this work 
  • Explore the research evidence on approaches that support positive engagement and intervention
  • Identify the policy and legal context of working with people who self-neglect
  • Understand practice approaches that support positive outcomes
  • Explore the key roles of multi-agency working with self-neglect cases
  • Identify the policy and legal context of working with people who self-neglect
  • Understand practice approaches that support positive outcomes
  • Identify features of the organisational context that support good practice
  • Manage the personal experience of self-neglect
  • Explore the key roles of multi-agency working with self-neglect cases
  • Apply the key strategies to self-neglect cases

Course length

3 hours 30 minutes online via Zoom

Knowledge and Skills Framework

The role of social workers working with adults (2) Safeguarding (4) Mental capacity (5) Direct work with individuals and families (7) Organisational context (9)

Professional Capability Framework

Values and Ethics: Apply social work ethical principles and values to guide professional practice (2) Knowledge: Apply knowledge of social sciences, law and social work practice theory (5) Contexts and organisations: Engage with, inform, and adapt to changing contexts that shape practice. Operate effectively within multi agency and inter professional partnerships and settings (8)

Target group

Social Workers, Occupational Therapists and Social Care Professionals.

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