This is affecting us all at work and at home. We’re working hard to keep services running and focusing on the most critical. This means some services may be affected. For help, call 08085 834333.
Read our latest updateIn this section:
Anyone who is finding it difficult to pay their Council Tax should contact the Council Tax Team to discuss alternative payment arrangements.
If you have been affected by coronavirus and you are concerned about making your Council Tax payments, visit our COVID-19 (Coronavirus) and Council Tax page, call 024 7683 1111, or email [email protected], putting ‘COVID-19’ in the subject box so we can give your email priority.
Please get in touch as soon as possible if you’re struggling because of the current situation.
Contact our Benefits team for advice and support if your income has been affected by coronavirus at [email protected], by calling 024 7683 1800, or visiting our Housing Benefit and Council Tax Support page.
Find out if you can access a Community Support grant or a Crisis Award. Alternatively, email [email protected] or call 024 7683 3773.
The Coventry Law Centre is providing extra help to the Council to provide advice on benefits issues due to the extraordinary circumstances people are facing due to the Coronavirus outbreak.
The Law Centre has new temporary working arrangements at the moment. These are outlined on the Law Centre website and will be updated as and when necessary.
The Law Centre is running a telephone only reception between 10am and 3pm which can be contacted on 024 7622 3053.
All staff are working from home supporting existing clients over the phone.
If you need help and advice from CIAS:
Offering free, impartial, confidential advice for residents of Coventry, they can be contacted in the following ways:
We are seeking to understand the impact has had on our communities and we want to hear from you. Please let us know your experiences during the pandemic by filling in one of these surveys.
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