COVID-19 (Coronavirus)

This is affecting us all at work and at home. We’re working hard to keep services running and will focus our efforts on the most critical elements. In doing so disruption to many services is likely.

Read our latest update

COVID-19 (Coronavirus)

Supporting residents financially

In this section:


Council Tax and Hardship Fund

Anyone who is finding it difficult to pay their Council Tax should contact the Council Tax Team to discuss alternative payment arrangements.

If you have been affected by coronavirus and you are concerned about making your Council Tax payments, visit our COVID-19 (Coronavirus) and Council Tax page, call 024 7683 1111, or email counciltax@coventry.gov.uk, putting ‘COVID-19’ in the subject box so we can give your email priority.

Please get in touch as soon as possible if you’re struggling because of the current situation.

Benefits support

Contact our Benefits team for advice and support if your income has been affected by coronavirus at benefits@coventry.gov.uk, by calling 024 7683 1800, or visiting our Housing Benefit and Council Tax Support page.

Support grants or crisis awards

Find out if you can access a Community Support grant or a Crisis Award. Alternatively, email DGATeam@coventry.gov.uk or call 024 7683 3773.

Coventry Law Centre – supporting people with benefits problems

The Coventry Law Centre is providing extra help to the Council to provide advice on benefits issues due to the extraordinary circumstances people are facing due to the Coronavirus outbreak.

The Law Centre has new temporary working arrangements at the moment. These are outlined on the Law Centre website and will be updated as and when necessary.

The Law Centre is running a telephone only reception between 10am and 3pm which can be contacted on 024 7622 3053.

All staff are working from home supporting existing clients over the phone.  

Department for Work and Pensions updates

Read their 24 March 2020 update.

Sign up for email alerts about the Government's response.

Support with energy bills

If you are experiencing difficulties paying your energy bills, the Government has agreed measures with energy suppliers to provide support to vulnerable customers.

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