COVID-19 (Coronavirus)

Community support

I'm looking for support

There is a range of support available for people who are self-isolating or struggling to cope during the COVID-19 (coronavirus) emergency.

However, if you need help in finding the right support, our contact number is 08085 834333.

I want to offer help

If you are an individual wanting to volunteer, read our guidance and complete our online offer of help form.

On this page:

Map of community support services

This map can be used to find organisations supporting the Coventry citywide response.

To use this map zoom in to view the organisations operating in your area. Types of support available are shown as advice and support groups, mutual aid groups, emergency food, or food delivery.

View a larger version of the map in a separate window


View a table of local support organisations and national helplines.

Please check with organisations directly for their most up to date opening hours.


Do you know of a local Community Support Group that could be added to the map above? Let us know using our online submission form or contact us at [email protected] with details.

Find out about funding opportunities for community groups responding to COVID-19 (Coronavirus).

Support with food

If you need urgent help with food due to COVID-19 call 08085 834 333 for support.

Operation Shield - next steps

On the 13 October 2020 Government issued updated guidance for everyone who has been identified as clinically extremely vulnerable.

The government may advise more restrictive formal shielding measures for the clinically extremely vulnerable in the worst affected very high alert areas, based on advice from the Chief Medical Officer. This will only apply to some very high alert areas, and the government will write to you separately to inform you if you are advised to shield. You are not advised to follow this revised shielding advice unless you receive a new shielding notification advising you to do so.

Coventry is currently not a very high alert area. Find out more about local COVID alert levels.

Support for rough sleepers

During the COVID-19 (coronavirus) emergency, all known rough sleepers and people using night shelters in Coventry had been offered accommodation. This includes those with No Recourse to Public Funds.

Coventry City Council’s Community Resilience team has assisted Langar Aid to secure two grants from Crisis (homeless charity) and the Heart of England Community Foundation that will assist them with feeding homeless people and families during the current pandemic

Langar Aid and As Suffa are both continuing their important work providing food to people who are homeless, isolated and vulnerable.

Keeping happy, healthy and occupied at home

Not many of us are used to spending so much time within the confines of our own home. On top of this many of you will be combining home working with looking after children and trying to keep them occupied. Here are a few things we thought might be of interest to you, or worth mentioning to people you know who may be struggling with how to manage staying at home:

Mental health resources

You might be worried about COVID-19 (Coronavirus) and how it could affect your life. This may include having to stay at home and avoid other people. This might feel difficult or stressful but there is lots of advice and things you could try that could help.

Family Hubs

Our Family Hubs across the city are posting hints, tips and support on their Facebook pages:


Our libraries are offering click and collect book bundles, free ebooks and audiobooks, and online resources.

YouTube video - How to use library services

Support for people who are self-isolating

We want to make sure that the most vulnerable are safe while they are self-isolating. Here are some things to think about while you are observing social distancing and are offered, or need support during this time:

  • Try to use trusted community groups. If not, could a family member, friend or neighbour who you know and trust help?
  • Not sure? Don’t answer the door. Don’t open the door to people you don’t know.
  • Don’t invite strangers into your home.
  • Don’t give strangers cash or your debit or credit cards with the PIN number. Advice and warnings about scams

If you’re not sure about the person offering you help, ask them to leave their details and talk to someone you trust about it.

Other information and support



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