COVID-19 (Coronavirus)

Community support

I'm looking for support

There is a range of support available for people who are self-isolating or struggling to cope during the COVID-19 (coronavirus) emergency.

On this page:

I want to offer help

If you are an individual wanting to volunteer complete our online offer of help form.

COVID Local Support Grant Scheme

Community support is available to support families and individuals with access to food, energy, water bills and other essential items. The aim is to give vulnerable households peace of mind as we recover from the pandemic by helping those who need it to have food on the table and other essentials, so every child remains warm and well-fed.

Any claims we are unable to assess due to insufficient evidence or information unfortunately will not be considered.

If you require support please complete the online request for community support or if you have any difficulties applying online contact us on 08085 834333 where you will receive support with making an application.

Map of community support services

This map can be used to find organisations supporting the Coventry citywide response.

To use this map zoom in to view the organisations operating in your area. Types of support available are shown as advice and support groups, mutual aid groups, emergency food, or food delivery.

View a larger version of the map in a separate window


View a table of local support organisations and national helplines.

Please check with organisations directly for their most up to date opening hours.


Do you know of a local Community Support Group that could be added to the map above? Let us know using our online submission form or contact us at [email protected] with details.

Support with food

If you require support with food due to COVID-19, please complete the online request for community support. If you have any difficulties applying online contact us on 08085 834333 where you will receive support with making an application.

Guidance to help protect clinically extremely vulnerable people

Government guidance for clinically extremely vulnerable people.

What to do if you need help finding the right support

The City Council will continue to offer support and advice to people affected by the impact of COVID-19. This support and advice can be accessed through any of the following:

Support for rough sleepers

During the COVID-19 (coronavirus) emergency, all known rough sleepers and people using night shelters in Coventry had been offered accommodation. This includes those with No Recourse to Public Funds.

Coventry City Council’s Community Resilience team has assisted Langar Aid to secure two grants from Crisis (homeless charity) and the Heart of England Community Foundation that will assist them with feeding homeless people and families during the current pandemic

Langar Aid and As Suffa are both continuing their important work providing food to people who are homeless, isolated and vulnerable.

Keeping happy, healthy and occupied at home

Not many of us are used to spending so much time within the confines of our own home. On top of this many of you will be combining home working with looking after children and trying to keep them occupied. Here are a few things we thought might be of interest to you, or worth mentioning to people you know who may be struggling with how to manage staying at home:

Mental health resources

You might be worried about COVID-19 (Coronavirus) and how it could affect your life. This may include having to stay at home and avoid other people. This might feel difficult or stressful but there is lots of advice and things you could try that could help.

Family Hubs

Our Family Hubs across the city are posting hints, tips and support on their Facebook pages:


Our libraries are now open and also offer click and collect book bundles, free ebooks and audiobooks, and online resources.

YouTube video - How to use library services

Support for people who are self-isolating

We want to make sure that the most vulnerable are safe while they are self-isolating. Here are some things to think about while you are observing social distancing and are offered, or need support during this time:

  • Try to use trusted community groups. If not, could a family member, friend or neighbour who you know and trust help?
  • Not sure? Don’t answer the door. Don’t open the door to people you don’t know.
  • Don’t invite strangers into your home.
  • Don’t give strangers cash or your debit or credit cards with the PIN number. Advice and warnings about scams

If you’re not sure about the person offering you help, ask them to leave their details and talk to someone you trust about it.

Other information and support

Customer Services

Open 9am–5pm Monday to Friday (excluding bank holidays)

Tel: 08085 834333


If you do need to call us,
please try to avoid our busiest times
of lunchtime and early afternoon.

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