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COVID-19 (Coronavirus)

This is affecting us all at work and at home. We’re working hard to keep services running and focusing on the most critical. This means some services may be affected. For help, call 08085 834333.

Read our latest update

COVID-19 (Coronavirus)

Adult Social Care provider offer

Financial support

The City Council has adopted a scheme of direct financial support that enables Coventry Providers to claim the additional costs relating to COVID 19 such as additional staffing costs and PPE where not covered by other Government schemes and grants. Support for Nursing Homes is being provided by the Clinical Commissioning Group.

Read more details about the scheme.

Claims approved to 29 May 2020

Support to providers that Coventry has contracts with
  Domiciliary care Residential care Other provision  Total spent so far on supporting providers that Coventry has contracts with in response to COVID-19 
Provision of PPE 94,743 32,364 26,768 153,875
COVID specific cost claims 10,828 128,615 11,033 150,476
Support to providers that Coventry does not have contracts with
  Domiciliary care Residential care Other provision  Total spent so far on supporting providers that Coventry does not have contracts with in response to COVID-19 
Provision of PPE 0 N/A* 0 0
COVID specific cost claims 0 N/A* 0 0

* Coventry City Council contracts with all care homes in the city.

The City Council is also ensuring prompt payment to providers through revision of payment terms to some areas of provision.

PPE

The City Council has worked in collaboration with partners to ensure effective supplies of PPE are available where providers are unable to source this themselves or from central supplies. No charges have been made for the PPE provided by the Council in these circumstances.

Additional support

Through working with partners we are maintaining significant communication with the provider market throughout the pandemic. We have staff from our commissioning team dedicated to this work and will continue to do so.

This support has included:

  • Establishment of a microsite jointly with Warwickshire County Council to ensure a single point of access for communications.
  • Daily updates co-ordinated through Public Health summarising latest guidance, policy and practice changes.
  • Regular check in calls from our joint health and social care quality team.  
  • Letters to care home providers summarising support available to them including that in relation to infection prevention and control, PPE, testing, support from primarily care and financial support.
  • Coventry care home support
  • Supporting providers with interpretation of national guidance – (particularly PPE and discharge from hospital)
  • A recruitment initiative which includes support for DBS checks and inductions and linked with regional and national campaigns
  • Supporting providers with registering on the national NECSU tracker (100% of Coventry homes are signed up) as well as support for providers obtaining nhs mail accounts.
  • Working with care homes and other providers to ensure that their business continuity plans are up-to-date.

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