If you believe that the Penalty Charge Notice (PCN) you received should not have been issued, or that there are special reasons why it should be cancelled, the following notes explain how the appeal works.
If you wish to pay the 50 percent discount amount, then you must pay within 14 days of the date the ticket was issued. The full amount is due when the 14 day discount period has run out.
If you wish to accept liability and claim the reduced amount you must pay within 14 days.
If you want to challenge a PCN, do not pay it. If you do, we will close the case and that will be the end of it.
Only the registered owner of the vehicle can appeal under one of the following categories:
You may make a formal representation using your Bus Lane Penalty Charge as this is your Notice to Owner.
There are several grounds that allow you to do this and they are on the Notice to Owner.
We will review your case and:
Your case will be considered by an experienced lawyer who is not a part of the Council. You cannot appeal to the independent adjudicators until you have been told by the Council that your case has been rejected.
You may choose whether to attend the hearing in person or deal with it by post.
The Adjudicators’ decision is final and you and the Council must obey it.
You can find out more about the independent adjudicators by visiting the Traffic Penalty Tribunal website.
We are a member of the Parking and Traffic Regulations Outside London (PATROL) Adjudication Joint Committee. The Joint Committee publishes an Annual Statement of Accounts which is subject to External Audit.