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COVID-19 (Coronavirus)

This is affecting us all at work and at home. We’re working hard to keep services running and will focus our efforts on the most critical elements. In doing so disruption to many services is likely.

Read our latest update

Parking, bus lane and bus gate enforcement

Charges - recovery process for penalty charge notices

When a Penalty Charge Notice is issued, you must either :

  • pay the charge within 28 days, or
  • let us know in writing why it should be cancelled (do this when you receive a Notice to Owner as below)

A 50 percent discount will be given if the charge is paid within 14 days.

If the charge is not paid, a Notice to Owner will be sent to the registered keeper of the vehicle asking for the full amount of the charge.

If you receive a Notice to Owner you must either:

  • pay the full charge within 28 days, or
  • contact the council.

If you do nothing, a Charge Certificate will be sent and the charge increases by 50 percent.

If you receive a Charge Certificate you must pay the charge within 14 days. There is no right to appeal at this stage.

If you do not pay the charge, it is registered as a debt in the County Court and a court fee is added and a Notice of Debt Registration is sent.

Please remember:

  • Pay your penalty charge notice within 14 days to receive the discount
  • Do not ignore any letters from us
  • If you wish to contact us to say why a ticket should be cancelled, do so within 28 days

Parking Services (Appeals)

Telephone: Monday to Friday, 10am - 4pm. Our most busy times are Mondays and daily 12noon - 2pm.


Tel: 024 7683 3400

Coventry City Council
PO Box 15
Council House

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