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MiPermit pay by phone parking

Pages in MiPermit pay by phone parking

  1. MiPermit pay by phone parking
  1. Pay by Phone Parking App (MiPermit)

You can pay for your parking using your phone at any of Coventry City Council's pay and display car parks.

Register to pay by phone.

Cashless pay and stay parking

MiPermit supply services to parking operators that enable cashless payments and ticketless parking. This means that locations supported by MiPermit can offer customers the ability to not having find change for parking and can pay by credit or debit card, as well as reducing waste by not requiring a paper ticket to be displayed. This also offers greater flexibility, you can extend your stay (if supported at the location) without having to return to your vehicle to put cash in the machine, or book parking up to 7 days in advance as part of your daily routine.

When you pay for your parking through MiPermit, your vehicle details are synchronised with the patrolling enforcement officers hand-held computers in real-time, so when the officer sees you are not displaying a paper ticket or permit, they check their hand-held and will find your vehicle has a valid stay attached to it.

Using a cashless service is fast, convenient and easy to manage. You can arrange your parking by telephone, SMS from your mobile, via our smartphone apps or online using a MiPermit portal.

Using cashless parking for the first time

Send an SMS to 61600 with the word PARK and your vehicle registration number.

For example:

  • PARK  T123EST

Our automated system will call you back for the following information.

  • Car park location number
  • Your payment card details
  • Asked if you wish to receive an SMS reminder 20 minutes before the stay expires

If at anytime you have difficulty with the process, stay on the phone or press the star key and you will be transferred to one of the MiPermit team that will help you through the remainder of the process.

Once registered, you will be sent a PIN to use with your account. The PIN is only used for logging in to a MiPermit portal, or when using the telephone to create stays when not using your registered mobile phone.

Please note that SMS costs to 61600 may vary depending on your network provider. Please contact your provider for more information.

Existing customers that have already registered

There are multiple ways that you can use your cashless parking at participating locations. These are:

  • Creating your stay by telephone
  • Creating your stay by SMS
  • Creating your stay online via a MiPermit portal
  • Creating your stay using the MiPermit app

Creating your stay by telephone

On arrival at a participating car park, call 0345 520 7007 from your mobile. Calls cost the standard national rate as set by your mobile provider and should be included in your minutes package.

If calling from a telephone that is not your registered mobile phone, you will be asked to enter your member number (mobile or landline number) and your four digit PIN.

  1. Enter the six digit location code using your keypad.
  2. Enter the duration required using your keypad.
  3. If you have more than one vehicle on your account, you will be asked to select the vehicle to use.
  4. Select whether to have an SMS reminder sent to you 20 minutes before the end of the stay.
  5. Stay on the phone until you get a message confirming the stay has been created.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. For more information please see this OFCOM article.

To extend your stay by telephone

Call 0345 520 7007 from any telephone. If not using your registered mobile, you'll need to enter your mobile number and PIN. We'll detect if you already have a stay in progress and offer you to extend the stay.

Creating your stay by SMS

On arrival at a participating car park, send an SMS (text message, not an MMS or email) to 61600 with the word PARK and the location number and duration in hours or minutes.

For example:

  • PARK  739001  30mins
  • PARK  739001  2hrs
  • PARK  739001  1day

If you want to add a new vehicle to your account, or have more than one vehicle on your account already, you can stipulate which vehicle to use by adding the registration number to the end of the SMS.

For example:

  • PARK  739001  30mins  T123EST
  • PARK  739001  2hrs  T123EST

Please note that once you have more than one vehicle on your account, you will need to add the registration number of the vehicle you wish to park to all messages. If you do not, the system will take the last vehicle added to your account as default.

To extend your stay by SMS

If you need to extend your stay, you can do so by SMS or by logging in to a MiPermit portal. To extend, send an SMS to 61600 with the word EXTEND and the duration to extend by.

For example:

  • EXTEND  30mins
  • EXTEND  1hour

You will not be able to extend a stay past its opening hours.

Creating your stay using the MiPermit website (Portal)

Go to www.wanttopark.com/coventry and select Pay for Parking and then select your location from the drop down menu at the top of the page, for Weekly Tickets you will need to select the Long Stay Weekly Ticket option which is at the bottom of the list.

Then select when you would like your stay to start from and the duration. Enter your vehicle registration and mobile if you would like a reminder text before your parking expires and your email address if you would like a receipt. Then select Create Stay, this will show you your details and then you can confirm your stay. If you register with MiPermit all your details will be saved on your account and you will just need to log in and select your stay.

You can create your stays up to 7 days in advance by using a MiPermit portal as well as administer members, PINs and vehicles, and download VAT receipts for your parking.

Creating your stay using the Smartphone app

The MiPermit smartphone app for iPhone and selected Android devices makes it even easier to create your parking. More information on the features of our smartphone app can be found in the MiPermit mobile guide.

MiPermit Pay-by-Phone locations within Coventry

Weekly tickets:

  • 739100

The weekly ticket is valid in the long stay pay & display car parks listed below, and is transferable between these car parks:

  • 739001 – Bishop St Car Park
  • 739002 – Cheylesmore Car Park
  • 739006 – Gosford Street Car Park
  • 739007 – Grosvenor Road Car Park
  • 739054 - Grove Street Car Park 
  • 739010 – Lower Ford Street Car Park
  • 739011 – Moat Street Car Park
  • 739055 - Whitefriars Car Park

Please note that the Weekly Ticket is Not valid in Westminster Road Car Park

To purchase a Digital Weekly Ticket you need to enter the Weekly Ticket Location Code not the Car Park Location Code.

Please note that it is not valid in any other Pay & Display Car Park.

Car Parks

  • 739001 – Bishop Street Car Park
  • 739002 – Cheylesmore Car Park
  • 739003 – City Arcade Car Park
  • 739004 – Clay Lane Car Park
  • 739052 - Cox Street Car Park
  • 739005 – Far Gosford Street Car Park
  • 739006 – Gosford Street Car Park
  • 739007 – Grosvenor Road Car Park
  • 739054 - Grove Street Car Park
  • 739009 – Leicester Row Car Park
  • 739010 – Lower Ford Street Car Park
  • 739011 – Moat Street Car Park
  • 739012 – Spon Street Car Park
  • 739013 - Warwick Street Car Park
  • 739053 - Westminster Road Car Park 
  • 739055 - Whitefriars Car Park

Coach Park

  • 739015 – White Street Coach Park

On Street

  • 739016 – Bird Street
  • 739017 – Bishop Street
  • 739018 – Byron Street
  • 739019 – Chapel Street
  • 739020 – Cheylesmore
  • 739021 – Cox Street (by the Leisure Centre)
  • 739022 – Cox Street (outside the ring road)
  • 739023 – Drapers Field
  • 739024 – Friars Road
  • 739025 – Gosford Street
  • 739026 – Greyfriars Road
  • 739027 – Grove Street
  • 739028 – Hill Street
  • 739029 – Lamb Street
  • 739030 – Leicester Row
  • 739031 – Little Park Street
  • 739032 – Lower Holyhead Road
  • 739033 – Much Park Street
  • 739034 – New Union Street
  • 739035 – Priory Street North
  • 739036 – Queen Victoria Road
  • 739037 – Sheriffs Orchard
  • 739038 – Silver Street
  • 739040 – Spon Street
  • 739041 – St Columba’s Close
  • 739042 – St John’s Street
  • 739044 – St Patrick’s Road
  • 739045 – Stoney Stanton Road
  • 739046 – Vine Street
  • 739047 – Warwick Lane
  • 739048 – Warwick Road
  • 739050 – Watch Close
  • 739051 – Whitefriars Street / Whitefriars Lane

Parking Services team

Telephone: Monday to Friday, 10am - 4pm. Our most busy times are Mondays and daily 12noon - 2pm.

Email: parkingappeals@coventry.gov.uk

Tel: 024 7683 3400

Coventry City Council
P.O Box 3943
Coventry
CV1 9AF

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