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Payment system upgrade - 27 February until 2 March

Our online payment system will be unavailable this weekend due to essential maintenance. Our apologies for any inconvenience caused.

Find out how you may be affected

Libraries - core services

Home library service

The home library service is free and available to any person who has a disability which makes them housebound, so they are unable to get to a library, and live within the boundary of Coventry. If this is you, or someone you know, they could benefit from receiving a monthly collection of items from the library service. The items are picked from the shelves of a community library, based on your preferences, and delivered to your home on a monthly basis by volunteers from Age UK Coventry. The items can be books, including large print books, talking books and other information. You can also request any item free of charge and there is no limit (within reason) to the number of items borrowed or delivered once a month.

The volunteers from Age UK Coventry are interviewed and have to provide character references. They always work in pairs, for safety and security reasons, and carry Age UK I.D. badges. The service runs on weekday mornings throughout the year; as far as possible we try to fit in with your appointments.

While we try to target the most needy, you do not have to be totally housebound in order to receive the service - for example, many people can get to a library by some means but cannot carry the books home. Also, although the general guideline for Age UK is serving people over 50 years old, some of our customers are disabled below this age.

Express an interest in the home library service

If you express an interest in the home library service, you will receive a visit from an experienced and trained volunteer from Age UK Coventry to get information on your needs and reading interests. This information is treated as confidential and filed with Age UK Coventry and the community library your items will be sent from. You can also contact us as a family member, friend or neighbour as long as the details you provide are for the person who would like to receive the service and it is done with their consent.

Express an interest in the home library service online

Express an interest in the home library service over the phone

Express an interest in the home library service in person

  • Go to the staff desk

Amend your preferences

If you have received items in your last delivery that you were unhappy with, or want to change your preferences so that you receive different genres or authors, then you can contact us to amend your preferences.

Amend your preferences online

Amend your preferences over the phone

  • Phone the library you receive your items from during opening hours (Find a library)

Amend your preferences in person

  • Speak to your Age UK Coventry volunteer on their next visit
  • Or, go the staff desk

Cancel the home library service

If you no longer want to receive the home library service, you can contact us to cancel the service. You can also contact us if you are a family member, friend or neighbour of a home library service client who has passed away.

Cancel the home library service online

Cancel the home library service over the phone

  • Phone the library you receive your items from during opening hours (Find a library)

Cancel the home library service in person

  • Speak to the Age UK Coventry volunteer on their next visit
  • Or, go to the staff desk

Useful links

  • Coventry Resource Centre for the Blind - (CRCB) is a registered charity that provides support, information, resources, training and social activities for people with a visual impairment in the Coventry area 
  • Reading Sight - Reading Sight will promote new ways of reading and point to places where you can get technical support to increase your confidence in these exciting developments
  • Royal National Institute for the Blind - RNIB provides practical and emotional advice and support across England to people who are blind or partially sighted and their friends and family

Could you be a volunteer?

The home library service is delivered in partnership with volunteers from Age UK Coventry. Age UK Coventry need volunteers for every aspect of their work in the city, including the delivery of the home library service. If you can spare some time, as little as one hour per week, visit the Age UK Coventry website for more information on volunteering.

Central Library


Tel: 024 7683 2314

Fax: 024 7622 0465

Central Library
Smithford Way

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