Bin lorry driver strike action

Bin lorry drivers are on strike over a number of days. We apologise but this is out of our control. We are continuing to try and find a resolution that will get drivers back on the streets.

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Work Related Learning privacy notice

Pages in Work Related Learning privacy notice

  1. Work Related Learning privacy notice
  2. Work Related Learning Services privacy notice - Parents/carers
  1. Work Related Learning Services privacy notice - Training providers
  2. Work Related Learning Services privacy notice - schools

Work Related Learning Services privacy notice - Training providers

Coventry City Council complies with the Data Protection Act and the UK GDPR and is registered with the Information Commissioner's Office (ICO) as a Data Controller.  

This Privacy Notice explains how personal information is going to be used, what for, who it will be shared with and why. 

How we use personal information 

We collect personal data about you and your organisation to ensure that we have relevant information on record in reference to quality assurance.  We ask organisations who have been commissioned through Coventry City Council procurement to complete a Quality review online as part of our quality process to ensure a high quality service is provided to all service users. We process personal data because it is necessary to comply with our contractual obligation to provide a collaborative service to service users and schools.

We use this information to: 

  • Ensure all contractual requirements are met
  • Ensure all staff working at organisations have met the legal and contractual requirements to do so.
  • Ensure we can provide the information to OFSTED or other educational agencies or authorities if required.
  • Help us to develop and improve our service 

What Personal Data do we hold about you 

All data that is recorded for organisations is provided by the Quality Officer for the organisation during the quality review 1 process. We ask for all information to be relevant and accurate during this review to ensure quality checks are fulfilled. Organisations are responsible to inform our service is their data or information changes. This must be accurate on WRL records.  The information included in the Quality review is;

  • Organisation policies
  • Organisation systems
  • Organisation DBS details (Personal names and numbers)
  • Organisations contact details

Who we share your personal information with  

We will share data with: 

  • Internal Coventry City Council Service
  • Organisation Contact details will be shared with the community who are accessing the service.


How long will we keep your information 

We will only keep your information for as long as we need to, enabling us to deliver the service requested. We will keep all information for 10 years after the end of the academic year.

Your rights 

You have the right to:

  1. Ask to see the personal information we hold about your organisation 
  2. Ask us to change information we hold about your organisation if it is wrong  
  3. Ask us to delete the information we hold about your organisation 
  4. Ask us to limit the way we use your organisation/employee personal Information   
  5. Ask for human intervention regarding decisions made about you by a computer  
  6. Data portability (have your data transferred to another Authority)  
  7. Complain to the Information Commissioner’s Office 

To exercise any of these rights please contact our Service via email: [email protected]

You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances you can contact the Data Protection Team (DPO) and request a review of the decision. [email protected]  

If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioner's Office at: 

The Information Commissioner's Office,
Wycliffe House,
Water Lane,
SK9 5AF. 

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