Coventry Alternative Provision (CAP) Services privacy notice - schools

Coventry City Council complies with the Data Protection Act and the GDPR and is registered with the Information Commissioner's Office (ICO) as a Data Controller.  

This Privacy Notice explains how personal information is going to be used, what for, who it will be shared with and why. 

How we use personal information 

We ask your school to provide personal data in the form of contact details for designated staff with our service to ensure we have relevant correspondence data. We process personal data because it is necessary to comply with our contractual obligation with the school to provide the Coventry Alternative Provision services.

We use this information to: 

  • Ensure the collaborative service is upheld.
  • Ensure Training Providers have relevant school information, specific to each learner enabling them to correspond with school if any concerns arise. 
  • Ensure we can provide contact details of the designated staff to training providers for safeguarding and Health and Safety reasons 

What Personal Data do we hold about you 

All data that is recorded for staff is provided by Schools during the application process or staff change request process. There is a Partnership Agreement signed by referring schools at the beginning of each academic year, to ensure all data is accurate upon the point of referral. Schools have a responsibility to ensure CAP are informed of any changes throughout the programme of learning.

The information included in this application is; 

  • Name and address of organisation
  • Name of the designated person
  • Person requesting the changes
  • Job Role
  • Telephone number
  • Email Address  

Who we share your personal information with  

We will share data with: 

  • Work Related Training Providers
  • Internal Coventry City Council Service areas 

How long will we keep your information 

We will only keep your information for as long as we need to, enabling us to deliver the service requested. If there are any changes the previous data will be deleted.

Your Rights 

You have the right to:

  • Ask to see the personal information we hold about you
  • Ask us to change information we hold about you if it is wrong
  • Ask us to delete the information we hold about you
  • Ask us to limit the way we use your personal Information 
  • Ask for human intervention regarding decisions made about you by a computer
  • Data portability (have your data transferred to another Authority) 
  • Complain to the Information Commissioner’s Office   

To exercise any of these rights please contact our Service via email: WRLTeam@coventry.gov.uk

Complaints

You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances, you can contact the Data Protection Team (DPO) and request a review of the decision. dpoteam@coventry.gov.uk  

If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioner's Office at: 

The Information Commissioner's Office, Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.