This is affecting us all at work and at home. We’re working hard to keep services running and focusing on the most critical. This means some services may be affected. For help, call 08085 834333.Read our latest update
If you are a provider (residential home, nursing home, day care, care agency, housing with care establishment) or a professional or council worker, in addition to any actions taken or telephone contact made, please complete the online Adult Social Care referral form.
Any updates on concerns already raised should be discussed with the allocated social worker, if you are unsure who that is contact Adult Social Care Direct on 024 76 83 3003 or email [email protected].
If you have reported a concern about abuse or neglect and you are dissatisfied with the decision not to investigate, please view our Escalation Policy.