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Under the Care Act 2014 Statutory Guidance, the Coventry Safeguarding Adults Board (CSAB) is required to establish and agree a framework and process for any organisation to respond to allegations against anyone who works, (in either a paid or an unpaid capacity,) with adults with care and support needs.
The Care Act 2014 Statutory Guidance is clear that the local authority, Police and Clinical Commissioning Group and those providing universal care and support services, should have clear policies in line with those from the Safeguarding Adults Board (SAB) for dealing with allegations against people who work, in either a paid or unpaid capacity, with adults with care and support needs. Such policies should make a clear distinction between an allegation, a concern about the quality of care or practice, or a complaint.
The CSAB framework applies to current and historical concerns and allegations about:
These concerns or allegations could include, for example, that the person in a position of trust has:
The CSAB framework does not include complaints or concerns raised about the quality of the care or professional practice provided by the person in a Position of Trust (PoT). Concerns or complaints about quality of care or practice should be dealt with under the relevant agency or individual complaint, competence or representations processes.
The CSAB Adult Position of Trust Framework and Toolkit supports the implementation of the Position of Trust process for Coventry, in accordance with the West Midlands Positions of Trust Framework.