SEND Information, Advice and Support Service (IASS)

Pages in SEND Information, Advice and Support Service (IASS)

  1. COVID-19 (Coronavirus)
  2. SEND Information, Advice and Support Service (IASS)
  3. Confidentiality policy
  4. Impartiality policy
  1. Service standards
  2. Steering group
  3. Your service, your views

We provide impartial and accurate Special Educational Needs and Disability information, advice and support for:

  • parents/carers
  • children (0-15yrs)
  • young people (16-25yrs) 

What does SEND Information, Advice and Support Service offer?

We do not take sides, we aim to offer a wide range of services to help families make informed decisions and enable them to take an active role in the education of their child/young person.  View the Special Educational Needs and Disability Information, Advice and Support Service leaflet.

We work closely with parents, carers, children and young people, schools and other statutory and voluntary agencies to offer:

  • Telephone and email advice and support.
  • We can listen to your views and help you express them.
  • information and support for parents/carers of children who have been excluded or are at risk of exclusion from school.
  • Support to enable you to prepare for meetings.
  • Facilitate Parent Events

Within this site you can find information about: 

You can also access a number of leaflets/publications to download. 

If you can't find it here...

The Service operates a self referral system, where parents/young people contact the service directly. Please note you will be asked to leave your contact details to enable a Duty Officer to call you back within our service standard of 2 working days. 

In exceptional circumstances a young person or parent who requires SENDIASS support may feel unable to make contact by themselves, in which case we recommend that a professional makes the initial contact on their behalf, ideally whilst the young person or parent is present.

SEND Information, Advice and Support Service (IASS)

Open Mon - Thurs 9am - 5pm. Fri - 9am - 4.30pm

Email: [email protected]

Tel: 024 7669 4307

Fax: 024 7669 5627


Limbrick Wood Centre
Thomas Naul Croft
Tile Hill

Is there anything wrong with this page?