About the Coventry and Warwickshire Integrated Care Record (ICR)

Coventry and Warwickshire Integrated Care Record showing partner logos

Coventry City Council works closely with organisations across health and care as part of an Integrated Care System to meet the needs of everyone in Coventry.

The Integrated Care Record is a way of bringing together all your separate records from the different organisations involved in your health and social care. It’s confidential and different to anything you might have heard of before. It will let health and social care professionals see relevant information about the care and treatment you’ve had across all services.

We know you only want to tell your story and share information once when receiving care from any health or social care organisation across Coventry and Warwickshire. That’s why we’ve developed the ICR.

Providing good health care is only one way to improve people’s health and wellbeing. Working together in an Integrated Care System enables us to address the other factors that might affect people’s health such as housing, education and access to jobs. It also supports us to tackle the inequalities people face in accessing services, their experience of services and the outcomes of care.

Better, joined up, health and care systems mean improved, more easily accessible services for our local population and better outcomes for everyone

About the work of the Coventry and Warwickshire Integrated Care System.

Who does this affect?

Anyone aged 18 or over and registered with a GP practice in Coventry and Warwickshire, Birmingham and Solihull or Herefordshire and Worcestershire will be included.

If you’re registered with a practice outside this area, you’ll need to contact your GP to see if you’re included in a different programme.

Why this matters

Health and social care professionals will be able to see appropriate information from your records. This will mean:

  • not having to repeat your details every time you need care
  • better and, potentially, faster treatment as the professionals caring for you will be able to quickly see your records
  • not having to explain your social care support to health professionals
  • clinicians being able to see what medications you’re taking, what you’ve taken in the past, and if you have any allergies – making your treatment safer.

It will also make treatment more effective for anyone needing care for COVID-19, thanks to the fast availability of information about any pre-existing conditions they might have and their medications.